Getting around from Sheraton Grand Chicago Riverwalk
Sheraton Grand Chicago Riverwalk sits at 301 E North Water St directly on the Chicago Riverwalk. You can reach downtown attractions on foot from the hotel; the nearest 'L' station (Red Line, Grand) is about a 12-minute walk and airport transfers, taxis, and private car services are available for a fee.
In this guide
Getting to Sheraton Grand Chicago Riverwalk
The hotel's address is 301 E North Water St, Chicago, IL 60611. Taxis, ride-hail services, and private car transfers serve the property; airport shuttle and car services are available for an additional fee.
On-site parking options include self-parking and valet for an additional daily charge; rates are not included in the room rate. BookResorts agents can be reached 24/7 at +1 (888) 605-1350 for booking assistance.
- Nearest airports: Chicago Midway (MDW) and Chicago O'Hare (ORD); transfer services and taxis are common options.
- Airport shuttle/car service: available for a fee (no complimentary shuttle listed).
- Parking: on-site self-parking and valet are offered for a daily surcharge; accessible parking is available.
| Service | Notes |
|---|---|
| On-site Parking | Self-parking and valet available for a daily fee |
| Airport Transfers | Shuttle and private car services available for an additional fee |
| Taxis / Ride-hail | Readily available in downtown Chicago |
Walkable sights from the hotel
Sheraton Grand Chicago Riverwalk is directly on the Chicago Riverwalk, giving immediate access to the riverside path and boat docks. Michigan Avenue (the Magnificent Mile) and the Michigan Avenue Bridge are about a 5–7 minute walk.
Millennium Park is roughly a 10-minute walk from the hotel. Navy Pier is approximately a 14-minute walk (about one mile) according to the hotel's local attractions map.
- Chicago Riverwalk — right outside the hotel
- Michigan Avenue / Magnificent Mile — ~5–7 minute walk
- Millennium Park — ~10 minute walk
- Navy Pier — ~14 minute walk (about 1 mile)
| Attraction | Typical walk time listed |
|---|---|
| Chicago Riverwalk | Immediate / at the hotel's doorstep |
| Michigan Avenue (Magnificent Mile) | 5–7 minutes |
| Millennium Park | About 10 minutes |
| Navy Pier | About 14 minutes (roughly 1 mile) |
Public transit and river options
The nearest CTA 'L' Red Line stop (Grand) is about 0.7 miles, roughly a 12-minute walk from the hotel. From there you can connect to the CTA network across the city.
River and boat options are very close: Chicago River boat architecture tours depart about 1,250 ft from the hotel, making riverboat excursions one of the hotel’s most convenient activities.
- CTA Red Line — Grand station: ~12-minute walk (0.7 mi)
- Riverboat architecture tours — depart about 1,250 ft from the hotel
- Local buses serve downtown; check CTA maps and schedules for exact stops and times
| Mode | Location / Note |
|---|---|
| CTA (Red Line) | Grand station ~0.7 mi / ~12-minute walk |
| Riverboat tours | Departure point ~1,250 ft from hotel |
| City buses | Multiple downtown stops; consult CTA for routes |
On-site services that help you get around
Concierge and porter service can help arrange taxis, car services, tours, and tickets. The hotel also offers multilingual staff to assist with reservations and local directions.
A daily destination fee applies and includes certain packaged items; check the hotel's current policy at booking for what the destination fee covers and whether in-room Wi‑Fi is included in your rate.
- Concierge and porter service for transport and tour bookings
- Daily destination fee includes some bundled items (check booking details)
- In-room Wi‑Fi is included via the destination fee per hotel copy; free Wi‑Fi is available in public areas
| Service | How to access |
|---|---|
| Concierge / Tours | Ask the concierge or front desk |
| Porter / Luggage help | Available at arrival and departure |
| Transport arrangements | Concierge can book taxis, car services, and shuttles (fees apply) |
Getting around the hotel building
Rooms and suites are spread across 34 floors. The Sheraton Club Lounge is on the 33rd floor for eligible room types or guests with club access.
The Sheraton Fitness Center and the indoor heated pool are located on the 7th floor. The fitness center is a two-story space with Peloton bikes, Life Fitness equipment, and a dry sauna; the indoor heated pool has oversized windows and is open daily.
- Sheraton Club Lounge — located on 33rd floor (club access required)
- Sheraton Fitness Center — 7th floor, complimentary for guests, described as 24-hour access
- Indoor heated pool — 7th floor, open daily (hotel lists 7:00 AM–10:00 PM in FAQs)
| Facility | Floor / Note |
|---|---|
| Sheraton Club Lounge | 33rd floor (Club access eligible rooms) |
| Fitness Center | 7th floor; two-story, Peloton bikes, dry sauna |
| Indoor Heated Pool | 7th floor; oversized windows, towels provided |
Dining on-site and seasonal options
The hotel lists several on-site dining venues including Shula's Steak House (dinner service), Riverside Café (breakfast, lunch, weekend brunch), Link Café (Starbucks® drinks and quick bites), CHI Bar (bar service), and the seasonal Chicago Burger Company along the Riverwalk.
Chicago Burger Company is seasonal and may be closed depending on the time of year; Riverside Café offers breakfast and weekend brunch on a set schedule. Check current hours with the hotel when planning meals.
- Shula's Steak House — dinner service (hotel lists 5:30 PM–11:00 PM)
- Riverside Café — breakfast, lunch & brunch (hours vary by day)
- Link Café — coffee and grab-and-go items (typically early morning–afternoon)
- CHI Bar — bar service (closed Mon & Sun; Tue–Sat 4:00 PM–12:00 AM)
- Chicago Burger Company — seasonal Riverwalk venue (hours vary)
| Restaurant / Bar | Typical offering |
|---|---|
| Shula's Steak House | Steakhouse, dinner |
| Riverside Café | Breakfast, lunch, weekend brunch (river views) |
| Link Café | Starbucks® drinks, pastries, quick bites |
Practical tips for getting around Chicago from the hotel
Check-in at Sheraton Grand Chicago Riverwalk begins at 4:00 PM and check-out is by 12:00 PM (noon); confirm times when booking. The hotel requires the registering guest to be at least 21 to check in.
If you plan to use the pool, gym, or club lounge, confirm access times and any policies at check-in. The hotel is smoke-free and pet-friendly (up to two pets per room; weight limits and possible fees apply).
- Minimum check-in age: 21 (photo ID and credit card required)
- Check-in: 4:00 PM; Check-out: by 12:00 PM (noon) — confirm at booking
- Pet policy: up to 2 pets per room (weight limit stated by Marriott); pet fee policy may vary
- Daily destination fee applies; verify what it includes when you book
| Topic | What to confirm |
|---|---|
| Parking and valet | Daily rates and availability |
| Destination fee | What is included (in-room Wi‑Fi, credits, etc.) |
| Seasonal venues | Chicago Burger Company and other outlets may be closed off-season |
