Sheraton Grand Chicago Riverwalk › FAQs
Know before you goSheraton Grand Chicago Riverwalk FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
10Where is Sheraton Grand Chicago Riverwalk located?
Sheraton Grand Chicago Riverwalk is at 301 E North Water St, Chicago, Illinois 60611, directly on the Chicago Riverwalk in the River North/Streeterville area.
Is Sheraton Grand Chicago Riverwalk smoke-free?
Yes. The 34-story Sheraton Grand Chicago Riverwalk is entirely smoke-free in guest rooms and public spaces.
Does Sheraton Grand Chicago Riverwalk have Wi‑Fi?
Free Wi‑Fi is available in public areas, and in-room wireless internet is bundled into the hotel's daily destination fee.
What on-site dining does Sheraton Grand Chicago Riverwalk offer?
Sheraton Grand Chicago Riverwalk has multiple on-site options including Shula's Steak House, Riverside Café, Link Café, CHI Bar, A La Carte (in-room dining), and the seasonal Chicago Burger Company.
Does Sheraton Grand Chicago Riverwalk have a pool?
Yes. There is one indoor heated pool on the 7th floor with oversized windows and pool towels provided.
Is there a fitness center at Sheraton Grand Chicago Riverwalk?
Yes. The Sheraton Fitness Center is a two-story gym on the 7th floor with Peloton bikes, Life Fitness equipment, and a dry sauna; it is complimentary for guests.
Does Sheraton Grand Chicago Riverwalk have a spa?
The hotel does not operate a dedicated named spa, though massage therapy is available to guests for an additional surcharge.
Is parking available at Sheraton Grand Chicago Riverwalk?
Yes. On-site self-parking and valet parking are available for a daily surcharge, and accessible parking spaces are provided.
What is the destination fee at Sheraton Grand Chicago Riverwalk?
The hotel charges a daily destination fee that includes items such as a food/beverage credit, fitness classes, Chicago popcorn, a local gift, and in-room Wi‑Fi.
How many rooms does Sheraton Grand Chicago Riverwalk have?
Sheraton Grand Chicago Riverwalk has approximately 1,218 guest rooms across 34 floors.
Age policy & families
8Is Sheraton Grand Chicago Riverwalk family-friendly?
Yes. Sheraton Grand Chicago Riverwalk is marketed as a family-friendly hotel welcoming business travelers, convention guests, and families.
Do children stay free at Sheraton Grand Chicago Riverwalk?
Up to two children age 17 or younger stay free when sharing a parent or guardian's room and using existing bedding.
Are there kid-focused activities at Sheraton Grand Chicago Riverwalk?
The hotel has hosted kid-focused events such as gingerbread workshops and Santa visits, per public listings and property descriptions.
Is the pool at Sheraton Grand Chicago Riverwalk suitable for families?
Yes. The indoor heated pool on the 7th floor is open daily and is commonly used by families; towels are provided.
Can I get a rollaway bed for children at Sheraton Grand Chicago Riverwalk?
Yes. Rollaway beds can be requested, and a rollaway bed fee of USD 25 per night applies.
Are high chairs or kids’ meals available at Sheraton Grand Chicago Riverwalk restaurants?
The hotel lists family-friendly dining venues like Riverside Café and Chicago Burger Company; specific availability of high chairs or kids’ menu items should be confirmed with the restaurant.
Are cribs or Pack ’n Plays available at Sheraton Grand Chicago Riverwalk?
The provided facts don't specify crib or Pack ’n Play availability; please contact the hotel or your booking agent to request baby equipment.
What is the minimum age to check in at Sheraton Grand Chicago Riverwalk?
The minimum age to check in is 21; a valid photo ID and credit card are required at arrival.
Check-in & hotel policies
10What time is check-in at Sheraton Grand Chicago Riverwalk?
Check-in at Sheraton Grand Chicago Riverwalk begins at 4:00 PM and guests must present a valid photo ID and credit card.
What time is check-out at Sheraton Grand Chicago Riverwalk?
Check-out is by 12:00 PM (noon) per the hotel's official listing; some third-party sites list 11:00 AM, so confirm at booking.
Can I request a late check-out at Sheraton Grand Chicago Riverwalk?
Late check-out may be available subject to availability, and a late check-out fee will be charged.
What payment types does Sheraton Grand Chicago Riverwalk accept?
The hotel's official listing specifies accepted payment types as cash and credit cards.
Does Sheraton Grand Chicago Riverwalk charge a destination fee?
Yes. A daily destination fee is charged and includes items such as a food/beverage credit, fitness classes, and in-room Wi‑Fi.
Is there an airport shuttle to Sheraton Grand Chicago Riverwalk?
Airport shuttle and car service are available for an additional fee; there is no mention of a complimentary shuttle.
Does Sheraton Grand Chicago Riverwalk allow pets?
Yes. The hotel allows up to two pets per room with a maximum weight of 75 lbs per pet; pets must be attended at all times and not left alone in rooms. A pet fee policy may apply and has varied across sources.
How can I contact BookResorts about a Sheraton Grand Chicago Riverwalk booking?
BookResorts agents are available 24/7 at +1 (888) 605-1350 for assistance with bookings at Sheraton Grand Chicago Riverwalk.
Are accessible features available at Sheraton Grand Chicago Riverwalk?
Yes. The hotel offers accessible registration, elevator access, accessible parking, braille or raised signage, and a stair-free path to the entrance; a pool lift or sloped entry is reported as available.
What are the parking options and costs at Sheraton Grand Chicago Riverwalk?
Both self-parking and valet parking are offered on-site for a daily surcharge; published daily rates have varied and should be confirmed with the hotel.
Rooms & suites overview
9What room types are available at Sheraton Grand Chicago Riverwalk?
Sheraton Grand Chicago Riverwalk offers many room types including Traditional Room, Deluxe Room (various views), multiple Club Lounge Access rooms, and several suites such as Suite, 1 Bedroom (Burnham) and Presidential Suite, 1 Bedroom, Club Lounge Access (Skyline View, High Floor).
Does Sheraton Grand Chicago Riverwalk have club lounge access rooms?
Yes. There are Room and Suite categories that include Club Lounge Access and concierge service on high floors, including Room, Club Lounge Access (High Floor, Concierge) and Room, Club Lounge Access, River View (High Floor, Concierge).
Can I book a river-view room at Sheraton Grand Chicago Riverwalk?
Yes. Several room types offer river views, such as Deluxe Room, River View and Room, Club Lounge Access, River View (High Floor, Concierge).
Are there rooms with sofa beds at Sheraton Grand Chicago Riverwalk?
Yes. Some categories include a sofa bed, for example Room, with Sofa bed, Club Lounge Access, River View (High Floor, Concierge) and Junior Suite, 1 Bedroom (Skyline View) which lists a Double Sofa Bed.
Is in-room Wi‑Fi included in Sheraton Grand Chicago Riverwalk rooms?
In-room Wi‑Fi is included through the hotel's daily destination fee; separate third-party listings have also shown an in-room internet charge, so confirm at booking.
Can I request a room with a bathtub at Sheraton Grand Chicago Riverwalk?
Yes. Specific room types list bathtubs, such as Traditional Room ( with Bathtub) and Room, River View (Bathtub, Concierge, Club Access).
Are suites available with lake views at Sheraton Grand Chicago Riverwalk?
Yes. Suite categories include lake-view options such as Suite, 1 Bedroom, Lake View (Illinois) and Executive Suite, 1 Bedroom, Lake View.
How many floors and rooms does Sheraton Grand Chicago Riverwalk have?
The hotel has 34 floors and approximately 1,218 guest rooms.
Is the Presidential Suite at Sheraton Grand Chicago Riverwalk on a high floor?
Yes. The Presidential Suite, 1 Bedroom, Club Lounge Access (Skyline View, High Floor) is listed as a high-floor room with club lounge access.
Room by room
220Traditional Room
How are the beds arranged in the Traditional Room at Sheraton Grand Chicago Riverwalk?
You can choose 1 King Bed or 2 Double Beds , and the room sleeps up to 4 guests . Beds have a pillowtop mattress and a down comforter, and there is a pillow menu if you like to choose your own pillow. Sheets are changed on request.
Is the Traditional Room a good choice for families?
Yes, the hotel is family-friendly. The two-double-bed option suits parents with children, and up to 2 children aged 17 or younger stay free when using existing bedding in the parent's or guardian's room. If you need extra sleeping space, a rollaway bed is USD 25 per night .
What accessibility features does this room have?
The room has a closed captioned TV, a grab bar near the toilet (35 inches high) and a height-adjustable showerhead . It also has lever door handles, a low-height door lock, low-height electrical outlets in the bathroom and a low-height view port in the door. The hotel also has accessible on-site parking and elevators, and a self-operating lift or sloped entry for the pool.
What is the bathroom like?
The bathroom comes with free toiletries, shampoo, soap, towels, toilet paper and a hair dryer . A toothbrush and toothpaste are available on request. The showerhead is height-adjustable.
What does the daily destination fee include?
The hotel charges a destination fee of $20 plus tax per day . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Some third-party travel sites list a separate in-room internet charge, so check the fee details at booking.
What can I do at the hotel when I'm not out in the city?
The indoor heated pool on the 7th floor has oversized windows with views of downtown and Lake Michigan, and it is open daily from about 7:00 AM to 10:00 PM. The complimentary Sheraton Fitness Center next to it is a two-story space with Peloton bikes, Life Fitness equipment and a dry sauna, and reviews describe it as open 24 hours. There is no dedicated spa, but massage is offered for an extra charge.
Where can I eat without leaving the hotel?
Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM to midnight. The seasonal Chicago Burger Company sits on the Riverwalk, and A La Carte provides room service.
How far is the hotel from the main sights and transit?
The hotel is directly on the Chicago Riverwalk . The Magnificent Mile is a 5–7 minute walk and Millennium Park is about 10 minutes. Navy Pier is roughly a 14-minute walk and the Red Line Grand station is about 12 minutes. Oak Street Beach is around 24 minutes on foot. River architecture boat tours depart about 1,250 feet from the hotel.
What should I know about parking, airport transfers and check-in?
Check-in begins at 4:00 PM and check-out is by noon, with late check-out subject to availability and a fee. The minimum check-in age is 21 , and you will need photo ID and a credit card. Self-parking is $75 per day on the hotel's official listing, and valet is roughly $58–$63 a night. GO Airport Express Shuttle serves the hotel for a fee. Midway is about 12–13 miles away and O'Hare about 17–18 miles.
Deluxe Room, River View
What does the Deluxe Room, River View look out on?
This room faces the water, with an outlook over the Chicago Riverwalk . The hotel sits directly on the Riverwalk in the Streeterville and River North area, so the scenery outside is a big part of the stay.
How are the beds arranged and how many guests can stay?
You can choose 1 king bed or 2 double beds . The room is advertised to sleep up to 5 guests , and a rollaway or extra bed is available for a surcharge (around $25 per night on some booking sites). Up to 2 children aged 17 or younger stay free using existing bedding.
What is the bathroom like in this room?
The bathroom has a height-adjustable showerhead , a grab bar near the toilet at 35 inches high, and low-height electrical outlets. Free toiletries, shampoo, soap, towels and a hair dryer are provided, and toothbrush and toothpaste are available on request.
Is the room set up for guests who need accessible features?
The room carries accessibility features including lever door handles, a low-height door lock, a low-height view port in the door and closed-captioned TV, alongside the bathroom features above. The hotel also has accessible parking, elevators and a lift or sloped entry for the pool.
How comfortable is the bedding, and what is there to watch?
Beds have a pillowtop mattress, down comforter and pillow menu , with blackout drapes for darkening the room. The flat-screen TV offers cable channels, streaming services including Netflix, and pay movies.
What does the daily destination fee include?
A $20 daily destination fee (plus tax) includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Parking is separate: the official listing gives self-parking at $75 per day, and valet rates vary.
What are check-in times and requirements?
Check-in begins at 4:00 PM and check-out is at noon on the official Marriott listing. The minimum check-in age is 21 , and guests need photo ID and a credit card at check-in. Late check-out is subject to availability and carries a fee.
Where can I eat, and what is there to do on-site?
On-site dining includes Shula's Steak House , Riverside Café for breakfast, lunch and weekend brunch, CHI Bar, Link Café for Starbucks® drinks and snacks, and seasonal Chicago Burger Company on the Riverwalk. Guests also have a 7th-floor indoor heated pool and a complimentary Sheraton Fitness Center with Peloton bikes and a dry sauna.
What can I reach on foot from the hotel?
The Magnificent Mile is a 5–7 minute walk and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk, and the CTA Red Line Grand station is about 12 minutes away. Riverboat architecture tours depart only a short stroll from the hotel.
Is the Deluxe Room, River View suitable for families, and are pets welcome?
Yes, the hotel is family-friendly , and this room sleeps up to 5 with a choice of beds. Pets are welcome, up to 2 per room at a maximum of 75 lbs each, and must not be left alone in the room. A pet fee may apply, so check at booking.
Deluxe Room
What does the Deluxe Room at Sheraton Grand Chicago Riverwalk look out on?
The Deluxe Room opens onto views of the Chicago Riverwalk or the city skyline . The hotel sits directly on the Riverwalk in the Streeterville/River North area, so the scenery is distinctly downtown Chicago.
How are the beds arranged, and how many guests can stay in the Deluxe Room?
The room has 1 King Bed with a pillowtop mattress, down comforter and pillow menu, and it is set up for up to 4 guests . A rollaway/extra bed is offered at USD 25 per night when more sleeping space is needed. Up to 2 children age 17 or younger stay free in a parent's or guardian's room using existing bedding.
What is the bathroom like in the Deluxe Room?
It is a private bathroom stocked with free toiletries, shampoo, soap, towels, toilet paper and a hair dryer . Accessibility-minded details include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead and low-height electrical outlets. Toothbrush and toothpaste are available on request.
What is included in the daily destination fee?
The hotel charges a destination fee of $20 plus tax per day . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. Some third-party travel sites quote a separate in-room internet fee of about $14.95 per day, so it is worth checking how your booking is set up.
What are the in-room comforts and entertainment?
Expect a flat-screen TV with cable channels, streaming services including Netflix, and pay movies . The room is climate-controlled, with air conditioning and heating, and has blackout drapes for sleeping in. Guests can order from the A La Carte in-room dining service, and bed sheets can be changed on request.
Where can I eat without leaving the hotel?
The hotel has several outlets. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café offers Starbucks® drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM. Chicago Burger Company on the Riverwalk is seasonal.
How far is the Deluxe Room from the main Chicago sights?
The hotel is on foot-friendly ground: the Magnificent Mile is a 5–7 minute walk , Millennium Park is about 10 minutes and Navy Pier is roughly a 14-minute walk. The CTA Red Line Grand station is about a 12-minute walk. Oak Street Beach is around a 24-minute walk, and riverboat architecture tours depart a short distance from the hotel.
Does the hotel have a pool and fitness center for guests staying in this room?
Yes. The indoor heated pool on the 7th floor has oversized windows with downtown and lake views and is open daily, generally from 7:00 AM to 10:00 PM. The Sheraton Fitness Center next to it is complimentary for guests, with Peloton bikes, Life Fitness equipment and a dry sauna, and is reported to be accessible around the clock. There is no dedicated spa, though massage is offered for an additional charge.
What should I know about parking, check-in and arrival?
Check-in begins at 4:00 PM and check-out is at noon per the official listing. The minimum check-in age is 21 , with photo ID and a credit card required. Self-parking is $75 per day on the hotel's listing, and valet is reported at roughly $58–$63 per night, so budget for it. A taxi from O'Hare runs about $40–$45 one way, and a GO Airport Express shuttle is available for a fee.
Can I bring a pet to Sheraton Grand Chicago Riverwalk?
Pets are welcome: the hotel allows up to 2 pets per room, each up to 75 lbs . They must be accompanied at all times and not left alone in the room. Fee policies have varied over time, so ask about any per-pet charge when you book. The hotel is entirely smoke-free.
Deluxe Room, Lake View
What does the Deluxe Room, Lake View at Sheraton Grand Chicago Riverwalk look out on?
The room frames scenic river and lake vistas , with the Chicago Riverwalk and downtown energy just outside your window. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged and how many guests can the room sleep?
The room has one king bed with a pillowtop mattress, a down comforter and a pillow menu, and it sleeps up to 3 guests . A rollaway/extra bed is available for a surcharge; a rate of about USD 25 per night has been reported, so confirm the current fee at booking. Up to two children aged 17 or younger stay free when using the existing bedding in a parent's or guardian's room.
What is the bathroom like in this room?
It is an accessible bathroom with a grab bar near the toilet (35 inches high), a height-adjustable showerhead and low-height electrical outlets. Free toiletries, a hair dryer, shampoo, soap and towels are provided, and toothbrush and toothpaste are available on request.
What is included with this room, and what costs extra?
The hotel's daily destination fee of $20 plus tax is charged separately from the room rate. It covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. Breakfast is not included, and continental breakfast has been reported at roughly USD 32 per person. Parking is also extra.
Is the Deluxe Room, Lake View a good choice for families or couples?
With one king bed and space for a third guest , it suits couples, and a small family with one child can use the rollaway. The hotel is family-friendly. It has an indoor heated pool on the 7th floor with city and lake views, open daily until 10:00 PM. The complimentary Sheraton Fitness Center sits beside it, with Peloton bikes and a dry sauna.
What are the accessibility features in this room?
Beyond the bathroom features, the room has lever door handles, a low-height door lock, a low-height view port in the door , a closed captioned TV and high pile carpet. The hotel also has accessible on-site parking, elevators, and a lift or sloped entry for the pool.
What is within walking distance of the hotel?
The hotel sits directly on the Chicago Riverwalk . Michigan Avenue and the Magnificent Mile are about a 5–7 minute walk, and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk, and Oak Street Beach about 24 minutes. Chicago River architecture boat tours depart a short distance from the hotel. The CTA Red Line Grand station is about a 12-minute walk.
Where can I eat at the hotel?
Options include Shula's Steak House for dinner (5:30–11:00 PM daily), Riverside Café for breakfast, lunch and weekend brunch on the second floor, and Link Café for Starbucks drinks, pastries and sandwiches (6:00 AM–4:00 PM). CHI Bar opens Tuesday to Saturday from 4:00 PM. Chicago Burger Company along the Riverwalk is seasonal. You can also order in-room dining through A La Carte.
Deluxe Room (Skyline View)
What will I see from the Deluxe Room (Skyline View) at Sheraton Grand Chicago Riverwalk?
This category is sold for its skyline vistas over downtown Chicago. The hotel stands directly on the Chicago Riverwalk in the Streeterville/River North area, so the city is the backdrop. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged and how many people can the room sleep?
The room has 1 King Bed with a pillowtop mattress, down comforter and a pillow menu, and it is set up for up to 4 guests . A rollaway/extra bed can be added for a surcharge, and one source quotes about $25 per night. Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using the existing bedding.
What is the bathroom like?
The en suite bathroom has accessibility-minded features : a grab bar near the toilet (35 inches high), a height-adjustable showerhead and low-height electrical outlets. Free toiletries, shampoo, soap, towels and a hair dryer are provided. A toothbrush and toothpaste are available on request.
What is included with this room beyond the bed?
The hotel charges a daily destination fee of $20 plus tax . It covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. The room also has a flat-screen TV with cable, Netflix, pay movies and closed captioning, plus A La Carte in-room dining. Some third-party sites list a separate in-room internet charge, so check the WiFi terms when you book.
Is this room a good choice for families or couples?
Yes to both. Sheraton Grand Chicago Riverwalk is a family-friendly hotel, and this room has one king bed with space for up to four guests. Couples get a plush bed and city views, and families get the rollaway option and free stays for up to 2 children aged 17 or younger. The hotel is smoke-free throughout.
Where can I swim or work out?
The indoor heated pool is on the 7th floor, with large windows facing downtown and the lake. It is open year-round, generally from 7:00 AM to 10:00 PM, and towels are provided. The complimentary Sheraton Fitness Center is beside it. It has Peloton bikes, Life Fitness equipment and a dry sauna, and guests describe it as open around the clock. The hotel has no dedicated spa, though massage is offered for an extra charge.
Where can I eat without leaving the hotel?
There are several choices. Shula's Steak House serves dinner nightly from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks® drinks and light bites from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. You can also order in-room dining through A La Carte.
How close is Sheraton Grand Chicago Riverwalk to Chicago's main attractions?
The location is very walkable. The Chicago Riverwalk is at the doorstep, and river architecture boat tours depart a short stroll away. Michigan Avenue's Magnificent Mile is about 5–7 minutes on foot and Millennium Park about 10. Navy Pier is roughly a 14-minute walk, and the Red Line's Grand station is about 12 minutes away. Oak Street Beach is around a 24-minute walk.
What should I know about check-in, parking and pets?
Check-in begins at 4:00 PM , and the minimum check-in age is 21 with photo ID and a credit card. Check-out is by noon on the hotel's listing, although some booking sites show 11:00 AM. Self-parking is $75 per day on the hotel's listing, and valet is also offered at a daily rate that varies. Pets are welcome, up to 2 per room and 75 lbs each.
Deluxe Room (Skyline View, High Floor)
What will I see from the Deluxe Room (Skyline View, High Floor) at Sheraton Grand Chicago Riverwalk?
This room sits on a high floor with a city skyline outlook . The hotel stands directly on the Chicago Riverwalk in the Streeterville/River North area, so you are in the middle of downtown. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged, and how many people can stay?
You can choose 1 king bed or 2 double beds , and the room sleeps up to 4 guests . A rollaway/extra bed is available for a surcharge, around USD 25 per night. Up to two children aged 17 or younger stay free in a parent's or guardian's room using the existing bedding.
What is the bed comfort like?
The bed has a pillowtop mattress and a down comforter , and the room offers a pillow menu so you can choose your preferred pillow. Bed sheets are changed on request.
What is the bathroom like, and does it have accessibility features?
The bathroom provides free toiletries, shampoo, soap, towels and a hair dryer ; toothbrush and toothpaste are available on request. Accessibility features include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead , low-height electrical outlets, lever door handles, a low-height door lock and a low-height view port in the door.
Is this room a good choice for families?
Yes. The property is family-friendly , and the two-double-bed option suits a family or small group of up to four. The indoor heated pool on the 7th floor is open year-round, generally 7:00 AM to 10:00 PM, and towels are provided at the pool. Pets are welcome too, up to 2 per room with a maximum of 75 lbs each, though the pet fee has varied by source.
What is there to eat at the hotel?
There are several outlets on site. Shula's Steak House serves dinner daily from 5:30 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. A La Carte room service is also available.
How close is the hotel to Chicago's main sights and transport?
The Chicago Riverwalk is at the hotel's doorstep, and river architecture boat tours depart roughly 1,250 feet away. On foot, the Magnificent Mile is about 5–7 minutes , Millennium Park about 10 minutes , Navy Pier about 14 minutes and the CTA Red Line Grand station about 12 minutes. Oak Street Beach is roughly a 24-minute walk. Midway Airport is about 12–13 miles away and O'Hare about 17–18 miles. GO Airport Express Shuttle serves the hotel for a fee.
What should I know about check-in, parking and fees before booking?
Check-in begins at 4:00 PM , and Marriott lists check-out by noon. Guests must be at least 21 to check in and show photo ID and a credit card. Self-parking is USD 75 per day on Marriott's listing, and valet is also offered at a daily rate that varies. The hotel is entirely smoke-free.
Deluxe Room, River View (High Floor)
What does the Deluxe Room, River View (High Floor) look out on?
This room sits on a high floor with views over the Chicago River . The hotel is directly on the Chicago Riverwalk in Streeterville, so the water and the city around it are what you see from your window. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged and how many guests does the room sleep?
You can choose 1 King Bed or 2 Double Beds , and the room sleeps up to 4 guests . The beds have pillowtop mattresses and down comforters, and there is a pillow menu. A rollaway bed can be added for USD 25 per night. Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using the existing bedding.
Does the room suit families as well as couples?
Yes. Sheraton Grand Chicago Riverwalk is a family-friendly hotel , and the two-double-bed option gives a family of four room to spread out. The king bed suits couples. Kids can enjoy the indoor heated pool on the 7th floor, and boat tours leave from close to the hotel.
What is the bathroom like, and are there accessible features?
The en suite bathroom has a hair dryer, free toiletries, shampoo, soap, toilet paper and towels. Toothbrush and toothpaste are available on request. The room also has accessible fixtures : a grab bar near the toilet (35 inches high), a height-adjustable showerhead, lever door handles, a low-height door lock, low-height bathroom outlets, a low-height view port in the door and closed-captioned TV.
What is included with my stay in this room?
The hotel charges a daily destination fee of $20 plus tax . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. In-room entertainment is a flat-screen TV with cable channels, streaming services and Netflix. Room service is available through A La Carte.
What are the pool and fitness facilities like?
The indoor heated pool is on the 7th floor , with oversized windows looking toward downtown Chicago and Lake Michigan. It is open year-round until 10:00 PM, and towels are provided. The complimentary Sheraton Fitness Center is on the same floor. It has Peloton bikes, Life Fitness cardio and weight machines and a dry sauna, and guests describe it as open around the clock.
Where can I eat without leaving the hotel?
There are several options. Shula's Steak House serves dinner nightly from 5:30 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café has Starbucks drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar opens Tuesday to Saturday from 4:00 PM. Chicago Burger Company on the Riverwalk is seasonal.
How do I get to the hotel from the airport, and what about parking?
Midway is about 12–13 miles away and O'Hare about 17–18 miles. A taxi from O'Hare is roughly $40–$45 and takes about 45 minutes to an hour. GO Airport Express Shuttle serves the hotel for a fee. The CTA Red Line Grand station is about a 12-minute walk. On-site self-parking is $75 per day on the hotel's Marriott listing, and valet is also offered.
What attractions are within walking distance?
The Chicago Riverwalk is at the doorstep , and river architecture boat tours depart about 1,250 feet away. Michigan Avenue's Magnificent Mile is a 5–7 minute walk and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk. Oak Street Beach is about 24 minutes on foot.
What are the check-in details and policies to know before booking?
Check-in begins at 4:00 PM and check-out is by noon. The minimum check-in age is 21, and you will need photo ID and a credit card. The hotel is entirely smoke-free. Pets are welcome, up to 2 per room and 75 lbs each, and they must not be left alone in the room.
Traditional Room ( with Bathtub)
How are the beds arranged in the Traditional Room (with Bathtub), and how many people can it sleep?
This room has 1 King Bed with a pillowtop mattress, down comforter and a pillow menu, and it is set up for up to 3 guests . A rollaway/extra bed can be added for a surcharge, which is USD 25 per night . Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using the existing bedding.
What is the bathroom like in this room?
The room has a private bathroom with a bathtub , a height-adjustable showerhead, a grab bar near the toilet (35 inches high) and low-height electrical outlets. Free toiletries, shampoo, soap, towels and a hair dryer are provided, and toothbrush and toothpaste are available on request.
Does the room have accessibility features?
Yes. The room has lever door handles, a low-height door lock and a low-height view port in the door , along with closed captioned TV and high-pile carpet. In the bathroom there is a grab bar, a height-adjustable showerhead and low-height outlets. The hotel also has elevators, accessible on-site parking spaces, and a lift or sloped entry for the pool.
What comes with the daily destination fee?
The hotel charges a destination fee of $20 plus tax per day . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi . Some third-party sites list a separate in-room internet charge, but the hotel describes WiFi as part of its destination fee.
Where can I eat without leaving the hotel?
The hotel has several outlets. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks® drinks, pastries and sandwiches daily from 6:00 AM to 4:00 PM. Shula's Steak House serves dinner nightly from 5:30 PM, and CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. A La Carte is the in-room dining option.
What are the pool and fitness facilities like?
The indoor heated pool is on the 7th floor , with big windows looking over downtown Chicago and Lake Michigan. It is open year-round, with listed hours of about 7:00 AM to 10:00 PM, and towels are provided. The complimentary Sheraton Fitness Center is on the same floor. It has Peloton bikes, Life Fitness equipment and a dry sauna, and guests describe it as open around the clock.
Is this room a good fit for families, pet owners or business travelers?
It suits couples and small families well, with a king bed, space for a third guest and kids 17 and under staying free (up to 2). Pets are welcome, with up to 2 per room at up to 75 lbs each. The hotel is a large, convention-oriented property with 1,218 rooms and a Sheraton Club Lounge on the 33rd floor, so it also works for business stays. Check-in begins at 4:00 PM, the minimum check-in age is 21, and late check-out is available for a fee, subject to availability.
Room, Club Lounge Access (High Floor, Concierge)
What will I see from the Club Lounge Access room at Sheraton Grand Chicago Riverwalk?
This room sits on a high floor, so the outlook is of the Chicago River and the city skyline . The hotel is right on the Chicago Riverwalk, and the height gives a calmer, more open perspective than the lower floors. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged and how many guests can stay?
You can choose one king bed or two double beds . The room accommodates up to 4 guests . A rollaway bed can be added for an additional nightly surcharge, reported at about $25 per night. The mattress is pillowtop, the bedding includes a down comforter, and a pillow menu is offered.
What does Club Lounge access include at Sheraton Grand Chicago Riverwalk?
Guests in this category can use the Sheraton Club Lounge on the 33rd floor . It is a quieter place to work or relax above the river. The hotel can explain the lounge's daily offerings and hours when you book.
What is the bathroom like, and does the room have accessibility features?
The bathroom has free toiletries, shampoo, soap, towels and a hair dryer, and toothbrush and toothpaste are available on request. The room also has accessibility features : a grab bar near the toilet at 35 inches high, a height-adjustable showerhead and low-height electrical outlets in the bathroom. Further fittings include lever door handles, a low-height door lock and a low-height view port in the door. The TV has closed captioning.
Is this room a good choice for families or couples?
It suits both. Couples can take the king bed , while families can choose the two double beds . Up to two children aged 17 or younger stay free when they use the existing bedding in a parent's or guardian's room. The hotel welcomes pets, up to two per room at a maximum of 75 lbs each. They must not be left alone in the room. The hotel is entirely smoke-free.
What are the in-room entertainment and sleep comforts?
There is a flat-screen TV with cable channels, streaming services including Netflix, and pay movies. The room has air conditioning and heating. Bed sheets are changed on request. Room service is available through A La Carte, the hotel's in-room dining.
Where can I eat without leaving the hotel?
The hotel has several options. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café , on the second floor with river views, serves breakfast, lunch and weekend brunch. Link Café serves Starbucks® drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM. Chicago Burger Company on the Riverwalk is seasonal.
What fees and policies should I know before booking?
Check-in begins at 4:00 PM , and the minimum check-in age is 21 with photo ID and a credit card. Check-out is by noon on the hotel's own listing, though some booking sites show 11:00 AM, so check your confirmation. A daily destination fee of $20 plus tax includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Self-parking is $75 per day, and valet is also offered. Late check-out is subject to availability and carries a fee.
How far is the hotel from the Riverwalk, the Magnificent Mile and Navy Pier, and what are the pool and gym like?
The hotel sits directly on the Chicago Riverwalk . The Magnificent Mile is a 5–7 minute walk , Millennium Park about 10 minutes, and Navy Pier about 14 minutes. Riverboat architecture tours depart a short distance away. On the 7th floor you'll find an indoor heated pool with city and lake views, open daily until 10:00 PM, and the complimentary Sheraton Fitness Center . The gym has Peloton bikes and a dry sauna, and guests report 24-hour access.
Room, Club Lounge Access, River View (High Floor, Concierge)
What does the River View room at Sheraton Grand Chicago Riverwalk look out on?
This is a high-floor room with views of the Chicago River . The hotel sits directly on the Chicago Riverwalk in Streeterville/River North, so you are looking out over the water from an elevated vantage point.
How are the beds arranged and how many guests does the room sleep?
You can choose 1 king bed or 2 double beds , and the room sleeps up to 4 guests . A rollaway bed can be requested for an additional surcharge (one booking source quotes about $25 per night). Up to 2 children aged 17 or younger stay free in a parent's room using the existing bedding.
What is included with Club Lounge access in this room category?
Your stay includes concierge service and access to the Sheraton Club Lounge on the 33rd floor . The hotel's daily destination fee of $20 plus tax is separate. It covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi.
What is the bathroom like, and what comes with the bed?
The bathroom comes with complimentary toiletries including shampoo and soap, towels and a hair dryer . Toothbrush and toothpaste are available on request. For sleep, the room has a pillowtop mattress, down comforter, pillow menu and blackout drapes , with sheets changed on request.
What can I watch or use in the room?
The room has a flat-screen TV with cable channels, streaming services and Netflix , plus pay movies and closed captioning. A La Carte in-room dining offers room service. Guests who want to work over coffee can also use Link Café, which has Wi-Fi.
What are check-in and check-out times, and are there age or parking charges to know about?
Check-in begins at 4:00 PM and check-out is by 12:00 PM (noon) . Late check-out is subject to availability and carries a fee. The minimum check-in age is 21 , with photo ID and a credit card required. Parking is an extra daily charge: self-parking is about $75 per day on the hotel's Marriott page, and valet is reported at roughly $58–$63 per night.
Where can I eat without leaving the hotel?
The hotel has several outlets. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café offers Starbucks® drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM to midnight. Chicago Burger Company on the Riverwalk is seasonal.
How close is the hotel to Chicago's main sights and transit?
The Riverwalk is right at the hotel's doorstep , and riverboat architecture tours depart about 1,250 feet away. The Magnificent Mile is a 5–7 minute walk, Millennium Park about 10 minutes, and Navy Pier about 14 minutes. The CTA Red Line Grand station is roughly a 12-minute walk. Oak Street Beach is about a 24-minute walk.
What is there to do at the hotel for a longer stay or a family trip?
The indoor heated pool on the 7th floor has city and lake views and is open daily, year-round. The complimentary Sheraton Fitness Center on the same floor has Peloton bikes, Life Fitness equipment and a dry sauna. The hotel is family-friendly, and the whole property is smoke-free. Pets are welcome, up to 2 per room with a 75 lb limit each.
Room, Club Lounge Access (Skyline View, High Floor, Concierge)
What will I see from the Club Lounge Access Skyline View room at Sheraton Grand Chicago Riverwalk?
This room sits on a high floor with a skyline view , and the hotel is right on the Chicago Riverwalk in the Streeterville/River North district. You get an elevated outlook over downtown Chicago. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged, and how many people can the room sleep?
You can choose 1 king bed or 2 double beds , and the room accommodates up to 4 guests . A rollaway or extra bed is available for a surcharge. The pillowtop mattress, down comforter and pillow menu are designed for comfortable sleep.
What does Club Lounge access include with this room?
Your stay includes access to the Sheraton Club Lounge on the 33rd floor and concierge assistance for planning your time in Chicago. It is a step up from a standard room if you want a quieter place to work or unwind away from your room.
What is the bathroom like, and are there accessible features?
The bathroom provides free toiletries, shampoo, soap, towels and a hair dryer , with a toothbrush and toothpaste on request. Accessible design elements include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead , low-height electrical outlets, lever door handles and a low-height view port in the door.
Is this room a good choice for families?
Yes. The hotel is family-friendly, and up to 2 children age 17 or younger stay free when using existing bedding in a parent's or guardian's room. With four guests allowed, the two-double-bed setup suits a family. The 7th floor has an indoor heated pool with views of downtown and the lake, and a complimentary Sheraton Fitness Center with Peloton bikes and a dry sauna.
What fees and policies should I know about before booking?
A daily destination fee of $20 plus tax applies. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Parking is charged separately. Marriott lists self-parking at $75 per day , and valet is also offered, with rates that vary over time. Check-in begins at 4:00 PM , check-out is by noon, and the minimum check-in age is 21 . The hotel is entirely smoke-free.
Where can I eat without leaving the hotel?
The hotel has several outlets. Shula's Steak House serves dinner daily from 5:30 PM. Riverside Café on the second floor has river views and serves breakfast, lunch and weekend brunch. Link Café serves Starbucks® drinks and light bites from 6:00 AM to 4:00 PM, and CHI Bar opens Tuesday to Saturday from 4:00 PM. Chicago Burger Company on the Riverwalk is seasonal. The in-room A La Carte service brings meals to your room.
What is within walking distance of the hotel?
The Chicago Riverwalk is at the hotel's doorstep, and river architecture boat tours depart a short stroll away. The Magnificent Mile is a 5–7 minute walk , Millennium Park about 10 minutes and Navy Pier about 14 minutes. The CTA Red Line Grand station is roughly a 12-minute walk. Oak Street Beach is about 24 minutes on foot.
How do I get to the hotel from the airport?
GO Airport Express Shuttle serves the hotel for a fee, and a car service is also available for an additional charge. A taxi from O'Hare typically costs about $40–$45 one way. There is no complimentary airport shuttle.
Room, with Sofa bed, Club Lounge Access, River View (High Floor, Concierge)
What does the River View room at Sheraton Grand Chicago Riverwalk look out on?
This room sits on a high floor and looks out over the Chicago River . The hotel is directly on the Chicago Riverwalk, so the water and the boat traffic below are part of the outlook.
How are the beds arranged and how many people does the room sleep?
The room has 1 King Bed and 1 Double Sofa Bed and sleeps up to 4 guests in a one-bedroom layout. The king bed has a pillowtop mattress, a down comforter and a pillow menu. A rollaway or extra bed can be requested for a surcharge, reported at USD 25 per night.
What is included with Club Lounge access in this room?
Your stay includes access to the Sheraton Club Lounge on the 33rd floor of the hotel, and the category also comes with concierge service. Guests also receive the hotel's daily destination fee benefits, which cover a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi.
What is the bathroom like, and does the room have accessibility features?
The bathroom provides free toiletries, shampoo, soap, towels and a hair dryer , with toothbrush and toothpaste on request. Accessibility features include a height-adjustable showerhead , a grab bar near the toilet at 35 inches high, low-height electrical outlets in the bathroom, a low-height door lock and view port, and lever door handles.
Is this room a good choice for families?
Yes. The king bed and double sofa bed suit a family of up to four, and the Sheraton Grand Chicago Riverwalk is a family-friendly hotel. Up to 2 children aged 17 or younger stay free using existing bedding. The 7th-floor indoor heated pool is open daily until 10:00 PM, and the complimentary fitness center is on the same floor.
What is there to eat and drink at the hotel?
The hotel has Shula's Steak House for dinner, Riverside Café for breakfast, lunch and weekend brunch, CHI Bar for cocktails and American fare, and Link Café for Starbucks® drinks and light bites. Chicago Burger Company is on the Riverwalk and opens seasonally. A La Carte in-room dining brings room service to your room.
What can I walk to from the Sheraton Grand Chicago Riverwalk?
The Chicago Riverwalk is at the doorstep , and river architecture cruises depart roughly 1,250 feet away. The Magnificent Mile is a 5–7 minute walk , Millennium Park about 10 minutes, and Navy Pier about 14 minutes . Oak Street Beach is around a 24-minute walk, and the Red Line Grand station is about 12 minutes on foot.
What should I know about parking, check-in and fees?
Check-in begins at 4:00 PM , check-out is by noon, and the minimum check-in age is 21 , with photo ID and a credit card required. A $20 plus tax daily destination fee applies. On-site self-parking is $75 per day on the hotel's listing, and valet is also offered at a daily charge that varies. The whole hotel is smoke-free.
Room, Club Lounge Access, Lake View (High Floor, Concierge)
What will I see from the Lake View room on a high floor?
This room sits on a high floor and is categorised as a lake view , so you look out over Lake Michigan and the city rather than a lower-level outlook. The hotel is on the Chicago Riverwalk in Streeterville, so the high-floor position is the main draw of this category.
How are the beds arranged and how many people can stay?
The room has 1 king bed with a pillowtop mattress and down comforter, and it sleeps up to 3 guests . A rollaway/extra bed can be added for USD 25 per night . It suits a couple comfortably, or a small family with a child on the extra bed.
What does Club Lounge access include at Sheraton Grand Chicago Riverwalk?
Your booking includes access to the Sheraton Club Lounge on the 33rd floor . The lounge is a quieter place to spend time away from the busy convention-sized lobby, high above the river.
Does this room have accessibility features?
Yes. The room is equipped with a grab bar near the toilet (35 inches high) , a height-adjustable showerhead , low-height electrical outlets in the bathroom, a low-height door lock and door view port, lever door handles and closed-captioned TV. The hotel also has elevators and accessible parking spaces.
What is in the bathroom and bedroom?
The bathroom has free toiletries, shampoo, soap, a hair dryer and towels , and a toothbrush and toothpaste on request. In the bedroom you'll find a pillow menu , blackout drapes, and sheets changed on request. The entertainment is a flat-screen TV with cable channels, Netflix and pay movies.
What extra charges should I know about before booking?
A daily destination fee of $20 plus tax applies. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Parking is separate: self-parking is around $75 a day , and valet is also offered at a daily rate. Continental breakfast is a paid extra rather than included.
What are check-in and check-out times, and is there an age requirement?
Check-in begins at 4:00 PM , and check-out is around midday. Late check-out is possible subject to availability, for a fee. The minimum check-in age is 21 , and you'll need photo ID and a credit card at the front desk.
Where is the hotel, and what can I walk to?
Sheraton Grand Chicago Riverwalk is at 301 East North Water Street , directly on the Chicago Riverwalk. Michigan Avenue (the Magnificent Mile) is a 5–7 minute walk, Millennium Park about 10 minutes, and Navy Pier roughly 14 minutes. The CTA Red Line Grand station is about a 12-minute walk. Chicago River architecture boat tours depart a short stroll away.
What are the dining, pool and fitness options during a stay?
Dining includes Shula's Steak House (nightly, 5:30–11:00 PM), Riverside Café for breakfast, lunch and weekend brunch, CHI Bar (Tuesday–Saturday evenings), Link Café for Starbucks® drinks and snacks, and seasonal Chicago Burger Company on the Riverwalk. The 7th floor has an indoor heated pool with city and lake views, plus the complimentary Sheraton Fitness Center with Peloton bikes and a dry sauna.
Room, River View (Bathtub, Concierge, Club Access)
What does the River View Room at Sheraton Grand Chicago Riverwalk look out on?
This room faces the Chicago River . The hotel sits directly on the Chicago Riverwalk in Streeterville, so the water and the walkway are right outside. Riverboat architecture tours depart only about 1,250 feet from the hotel, which makes the river view part of the stay as well as a backdrop.
How are the beds arranged, and how many guests can the room sleep?
You can choose 1 king bed or 2 double beds , and the room sleeps up to 4 guests . The beds have pillowtop mattresses and a pillow menu, and a down comforter is provided. A rollaway bed can be added for about USD 25 per night . Up to 2 children aged 17 or younger stay free when they use the existing bedding in a parent's or guardian's room.
What does Club Access include with this room?
Club Access gives you entry to the Sheraton Club Lounge on the 33rd floor . Concierge services are also available to help with arrangements during your stay.
What is the bathroom like in the River View Room?
The bathroom has a bathtub , free toiletries, shampoo, soap, towels, toilet paper and a hair dryer. A toothbrush and toothpaste are available on request. The room also has accessibility features: a grab bar near the toilet (35 inches high) , a height-adjustable showerhead and low-height electrical outlets in the bathroom.
Does this room have accessibility features for guests with mobility or hearing needs?
Yes. The door has lever handles, a low-height lock and a low-height view port . The TV supports closed captioning . The hotel has elevators and accessible on-site parking spaces, and the pool has a self-operating lift or sloped entry.
Is the River View Room a good fit for families or couples?
The Sheraton Grand Chicago Riverwalk is a family-friendly hotel , and the room sleeps four. Two double beds suit parents with children, and the king bed suits couples. Down the hall of amenities, there is an indoor heated pool on the 7th floor with downtown and lake views, and a complimentary fitness center with Peloton bikes and a dry sauna. Pets are welcome, with up to 2 per room.
Where can I eat without leaving the hotel?
There are several options on site. Shula's Steak House serves dinner nightly from 5:30 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks and light bites from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. A La Carte room service brings meals to your room.
How close is the hotel to Chicago's main sights and the lakefront?
The Magnificent Mile is a 5–7 minute walk away. Millennium Park is about 10 minutes on foot, and Navy Pier is about a 14-minute walk. The CTA Red Line Grand station is roughly a 12-minute walk. Oak Street Beach is about a 24-minute walk, and Ohio Street Beach is also close.
What should I know about check-in, fees and parking before booking?
Check-in begins at 4:00 PM , and the minimum check-in age is 21 . A photo ID and a credit card are required at check-in. A daily destination fee of $20 plus tax applies. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Parking is charged separately, and the hotel's listing shows self-parking at $75 per day. Check-out time is noon according to the hotel's own listing, and the entire hotel is smoke-free.
Suite, 1 Bedroom, River View (Ambassador)
What does the Ambassador One-Bedroom Suite at Sheraton Grand Chicago Riverwalk look out on?
This suite is a river-view category, with panoramic views of the Chicago River that bring in plenty of natural light and an urban backdrop. The hotel sits directly on the Chicago Riverwalk in Streeterville, so the view is of the city's working waterfront.
How are the beds arranged and how many guests does the suite sleep?
The suite has 1 King Bed and 1 Twin Murphy Bed and sleeps up to 5 guests . The king bed has a pillowtop mattress, down comforter and pillow menu, and a rollaway/extra bed can be added for a surcharge of USD 25 per night.
Is the suite a good choice for families?
Yes. The separate bedroom, twin Murphy bed and room for five make it well suited to families , and the hotel is family-friendly. Up to 2 children aged 17 or younger stay free when using the existing bedding in a parent's or guardian's room. A rollaway bed is also available for a fee.
What accessibility features does this suite have?
The suite is set up with accessibility features . These include a grab bar near the toilet (35 inches high), a height-adjustable showerhead, low-height electrical outlets in the bathroom, a low-height door lock and view port, lever door handles and closed-captioned TV. The hotel also offers accessible on-site parking and elevators.
What is the bathroom like?
The bathroom is stocked with free toiletries , including shampoo and soap, plus towels, toilet paper and a hair dryer. Toothbrush and toothpaste are available on request. The accessible layout includes the grab bar and height-adjustable showerhead.
What entertainment and in-room dining can I expect?
The suite has a flat-screen TV with cable channels and streaming services, including Netflix . For meals in the room, the hotel's A La Carte in-room dining service brings room service to your suite.
What does the daily destination fee include?
The hotel charges a destination fee of $20 plus tax per day . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. It is separate from the room rate.
Where can we eat and stay active without leaving the hotel?
The hotel has Shula's Steak House for dinner, Riverside Café for breakfast, lunch and weekend brunch, CHI Bar, and Link Café for coffee and quick bites. Chicago Burger Company on the Riverwalk is seasonal. The 7th floor has an indoor heated pool and the complimentary Sheraton Fitness Center, with Peloton bikes and a dry sauna.
Suite, 1 Bedroom (Burnham)
What does the Burnham One-Bedroom Suite look out on?
The suite is set up for skyline and river views , and Sheraton Grand Chicago Riverwalk sits directly on the Chicago Riverwalk in the Streeterville/River North area, so the city's waterfront is right at the hotel's doorstep.
How are the beds arranged, and how many people does the Burnham Suite sleep?
The suite has 1 King Bed and 1 Twin Murphy Bed and sleeps up to 4 guests . The king has a pillowtop mattress and down comforter, and there is a pillow menu and blackout drapes. A rollaway or extra bed can be added for a surcharge, which is about USD 25 per night when requested.
What is the bathroom like, and does the suite have accessibility features?
The bathroom provides free toiletries, shampoo, soap, towels and a hair dryer . Toothbrush and toothpaste are available on request. Accessibility features include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead , low-height electrical outlets in the bathroom, lever door handles, a low-height door lock and view port, and closed-captioned TV.
Is the Burnham Suite a good choice for families?
Yes. Sheraton Grand Chicago Riverwalk is a family-friendly hotel , and the separate bedroom plus a twin Murphy bed gives a family of four room to spread out. Up to 2 children aged 17 or younger stay free when using existing bedding in the parent's or guardian's room. The 7th-floor indoor heated pool is open year-round, generally 7:00 AM to 10:00 PM, and the complimentary Sheraton Fitness Center is on the same floor.
What is included with the suite during my stay?
A daily destination fee of $20 plus tax applies. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi . The suite also has a flat-screen TV with cable channels, streaming services and Netflix, and A La Carte in-room dining is available for room service.
What is within walking distance of the hotel?
The location is very walkable. Michigan Avenue (the Magnificent Mile) is about 5–7 minutes on foot and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk by the hotel's own attractions map. The CTA Red Line Grand station is about a 12-minute walk. Chicago River architecture boat tours depart only about 1,250 feet from the hotel. Oak Street Beach is around a 24-minute walk.
Where can I eat at Sheraton Grand Chicago Riverwalk?
There are several choices on property. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks® drinks, pastries and sandwiches from 6:00 AM to 4:00 PM daily. CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal.
What should I know about parking and getting to the hotel from the airport?
Parking is on site, with self-parking listed at $75 per day on the hotel's official page and valet reported at roughly $58–$63 per night . Rates can change over time. GO Airport Express Shuttle serves the hotel for a fee, and a taxi from O'Hare typically costs about $40–$45 one way. Midway is the closer airport, at roughly 12–13 miles.
What are check-in times and requirements for the Burnham Suite?
Check-in begins at 4:00 PM and check-out is by 12:00 PM (noon) on the hotel's official listing, though some booking sites show 11:00 AM. Late check-out is subject to availability and carries a fee. The minimum check-in age is 21 , and guests need photo ID and a credit card. The hotel is entirely smoke-free.
Junior Suite, 1 Bedroom (Skyline View)
What does the Junior Suite, 1 Bedroom (Skyline View) look out on?
As the name says, this suite is oriented toward Chicago's skyline . Sheraton Grand Chicago Riverwalk sits right on the Chicago Riverwalk in the River North/Streeterville district, so the outlook is distinctly downtown and urban. Blackout drapes in the bedroom let you keep the room dark when you want to sleep in.
How are the beds arranged, and who does this suite sleep comfortably?
The suite sleeps up to four guests : one king bed in the bedroom and a double sofa bed in the living area. That suits a couple with two children, or two couples who don't mind one sharing the sofa bed. The mattress is a pillowtop with a down comforter, and a pillow menu is offered. A rollaway or extra bed is available for a surcharge, and up to two children aged 17 or younger stay free when using existing bedding in a parent's room.
What is the bathroom like, and is this suite suited to guests with accessibility needs?
This category carries a thoughtful set of accessibility features: a grab bar near the toilet at 35 inches , a height-adjustable showerhead , low-height electrical outlets in the bathroom, a low-height door lock and door view port, lever door handles and closed-captioned TV. Free toiletries, shampoo, soap, towels and a hair dryer are provided, with toothbrush and toothpaste on request. The hotel also has elevators and accessible on-site parking spaces.
What is included with this suite, and what costs extra?
A daily destination fee of $20 plus tax applies and covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. In the suite you will find a flat-screen TV with cable channels, streaming services and Netflix. Extras include a rollaway bed at $25 per night and self-parking at $75 per day per the hotel's Marriott listing. Valet parking is also offered, at rates that vary over time.
Is this suite a good choice for families, couples or a longer stay?
Yes. The separate bedroom and living area with a sofa bed give families room to spread out, and couples get a quiet bedroom apart from the seating space. Sheraton Grand Chicago Riverwalk is a family-friendly hotel with an indoor heated pool on the 7th floor and a complimentary Sheraton Fitness Center with Peloton bikes and a dry sauna. Pets are welcome too, up to two per room, each up to 75 lbs.
Where can I eat without leaving the hotel?
There are several options on property. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks, pastries and sandwiches daily from 6:00 AM to 4:00 PM. Shula's Steak House serves dinner nightly from 5:30 PM, and CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. A La Carte room service lets you dine in the suite.
How close is the hotel to Chicago's main sights and transit?
The Riverwalk is at the hotel's doorstep, and Michigan Avenue (the Magnificent Mile) is a 5–7 minute walk . Millennium Park is about 10 minutes on foot, and Navy Pier about 14 minutes by the hotel's own attractions map. The CTA Red Line Grand station is roughly a 12-minute walk. Oak Street Beach is about a 24-minute walk. Chicago River architecture boat tours depart a short stroll from the hotel.
What are check-in times and age rules, and how do I get here from the airport?
Check-in begins at 4:00 PM and check-out is by noon, per the hotel's Marriott listing. Late check-out is subject to availability for a fee. The minimum check-in age is 21 , with photo ID and a credit card required. Midway is the closer airport, about 12–13 miles away, and O'Hare is about 17–18 miles away, with taxis from O'Hare typically $40–$45. GO Airport Express Shuttle also serves the hotel for a fee.
Suite, 1 Bedroom, River View (Ogden)
What does the Suite, 1 Bedroom, River View (Ogden) look out on?
As the name says, this suite faces the water, so your windows bring in the Chicago River and Riverwalk scenery along with skyline views. The hotel sits directly on the Chicago Riverwalk, so the walkway is right at the property's doorstep.
How are the beds arranged and how many people does the suite sleep?
The suite has 2 Double Beds and 1 Twin Murphy Bed and sleeps up to 6 guests in a one-bedroom layout. That makes it a practical choice for families or small groups sharing one space.
Is this suite a good fit for families?
Yes. Sheraton Grand Chicago Riverwalk is a family-friendly hotel , and up to 2 children aged 17 or younger stay free when using the existing bedding in a parent's or guardian's room. A rollaway or extra bed can be added for a surcharge, and the on-site indoor pool is a draw for children.
What accessibility features does the suite offer?
This is an accessible suite with a grab bar near the toilet (35 inches high) , a height-adjustable showerhead, lever door handles, a low-height door lock, a low-height view port in the door and low-height electrical outlets in the bathroom. It also has closed-captioned TV and high-pile carpet. The hotel offers accessible on-site parking and elevators, plus a self-operating lift or sloped entry for the pool.
What is the bathroom stocked with?
You will find free toiletries, shampoo, soap, toilet paper, towels and a hair dryer . Toothbrush and toothpaste are available on request. The showerhead adjusts in height.
What is there to eat and drink at the hotel?
There are several outlets on site. Shula's Steak House serves dinner daily from 5:30 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks and light bites from 6:00 AM. CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company along the Riverwalk is seasonal. Room service comes through A La Carte.
What does the daily destination fee include?
The $20 plus tax daily destination fee includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. Parking is charged separately and is not part of this fee.
What are the pool and fitness options?
The indoor heated pool is on the 7th floor , with large windows looking toward downtown Chicago and Lake Michigan, and it is open year-round. The Sheraton Fitness Center sits alongside it and is complimentary for guests. It has Peloton bikes, Life Fitness equipment and a dry sauna.
How do check-in, parking and getting around work?
Check-in begins at 4:00 PM and check-out is by noon. Guests must be 21 or older with photo ID and a credit card. Self-parking is $75 per day, and valet is also offered. Many guests skip the car: Michigan Avenue is a 5–7 minute walk , Millennium Park about 10 minutes, and Navy Pier roughly 14 minutes. The nearest CTA Red Line stop (Grand) is about a 12-minute walk.
Suite, 1 Bedroom, Lake View (Illinois)
What can I see from the One-Bedroom Lake View Suite at Sheraton Grand Chicago Riverwalk?
This suite looks toward Lake Michigan and the Chicago River , and the living area opens to that panorama. The hotel sits directly on the Chicago Riverwalk in Streeterville, so the outlook is distinctly urban waterfront. Blackout drapes let you darken the bedroom when the city lights are bright.
How are the beds arranged, and how many people does the suite sleep?
You can choose 1 King Bed and a Double Sofa Bed , or 2 Double Beds and a Double Sofa Bed . The suite sleeps up to 6 guests . The bedroom has a pillowtop mattress, down comforter and a pillow menu, and rollaway beds are available for a surcharge (around $25 per night).
What is the bathroom like, and does the suite have accessible features?
The bathroom comes with free toiletries, towels and a hair dryer . This suite also has accessibility features : a grab bar near the toilet (35 inches high), a height-adjustable showerhead, low-height electrical outlets in the bathroom, a low-height door lock, lever door handles and a low-height view port in the door. The TV offers closed captioning.
Is this suite a good choice for families or groups?
Yes. The hotel is family-friendly , and up to two children aged 17 or younger stay free in a parent's room using existing bedding. With a bedroom, a living area and sleeping for six, the suite gives a group more room than a standard room. The 7th-floor indoor heated pool is open year-round, and the complimentary fitness center is on the same floor.
What does the daily destination fee include?
The $20 plus tax daily destination fee includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Some third-party travel sites quote a separate in-room internet charge, so check the fee details when you book.
What is there to eat and drink at the hotel?
Shula's Steak House serves dinner daily from 5:30 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks, pastries and sandwiches from 6:00 AM to 4:00 PM, and CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. You can also order in-room dining through A La Carte.
What should I know about parking, airport transfers and check-in?
Check-in begins at 4:00 PM and check-out is at noon, per the hotel's Marriott page. The minimum check-in age is 21 , with photo ID and a credit card required. Self-parking is $75 per day , and valet is also offered at a daily charge. Midway is the closer airport at about 12-13 miles, O'Hare is 17-18 miles away, and GO Airport Express Shuttle serves the hotel for a fee.
Executive Suite, 1 Bedroom, Lake View
What does the Executive Suite, 1 Bedroom, Lake View look out on?
This suite at Sheraton Grand Chicago Riverwalk is arranged for lake and river views , with natural light filling the one-bedroom layout. The hotel sits directly on the Chicago Riverwalk in Streeterville, so the outlook is part of the downtown setting.
How are the beds set up, and how many people does the suite sleep?
The suite has 1 king bed with a pillowtop mattress and down comforter, and it sleeps up to three guests . A rollaway or extra bed can be added for a surcharge. Blackout drapes and a pillow menu help with sleep.
What is the bathroom like, and does the suite have accessible features?
The bathroom comes with complimentary toiletries, shampoo, soap, towels and a hair dryer . Accessible features include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead and low-height electrical outlets. The door has lever handles, a low-height lock and a low-height view port. Closed-captioned TV is also provided.
What do guests get with this suite for the daily destination fee?
The hotel charges a daily destination fee of $20 plus tax . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. The fee is not part of the base room rate.
Is the suite a good choice for couples or families?
The single king bed suits couples or a small family of up to three , with a rollaway available for a surcharge. The hotel welcomes families, and up to two children aged 17 or younger stay free when using existing bedding in a parent's room. A separate bedroom layout also suits a longer stay.
Where can I eat, swim and work out at the hotel?
Dining includes Shula's Steak House (evenings), Riverside Café for breakfast, lunch and weekend brunch, and Link Café for Starbucks® drinks and light bites. CHI Bar opens Tuesday to Saturday from 4 PM, and Chicago Burger Company along the Riverwalk is seasonal. There is also an indoor heated pool on the 7th floor with downtown and lake views, and a Sheraton Fitness Center with Peloton bikes and a dry sauna.
What is within walking distance of the hotel?
The Chicago Riverwalk is at the door, and Michigan Avenue's Magnificent Mile is a 5–7 minute walk . Millennium Park is about 10 minutes away on foot, and Navy Pier is roughly a 14-minute walk. The CTA Red Line Grand station is about a 12-minute walk. River architecture boat tours depart a short distance from the hotel.
What should I know about check-in, parking and getting to the hotel?
Check-in begins at 4:00 PM , and the minimum check-in age is 21 with photo ID and a credit card. Check-out is by noon on the hotel's listing, so confirm the time when you book. Self-parking is $75 per day and valet is also offered. Airport shuttle and car service are available for an additional fee.
Can I bring a pet to the suite?
Pets are welcome, with up to 2 pets per room and a maximum of 75 lbs per pet . They must be accompanied at all times and not left alone in the room. The hotel is entirely smoke-free.
Junior Suite, 1 Bedroom (Skyline View, High Floor)
What will I see from the Junior Suite, 1 Bedroom (Skyline View, High Floor) at Sheraton Grand Chicago Riverwalk?
This suite sits on a high floor and is set up to take in skyline views of downtown Chicago from the riverwalk side of the hotel. The elevated position is the main reason to choose it over a lower-floor room.
How are the beds arranged and how many people can the suite sleep?
The suite has 1 king bed in the bedroom and a double sofa bed in the living area . It sleeps up to 4 guests , so it suits two adults plus two more, such as children or friends. A rollaway bed can be added for a surcharge of about USD 25 per night.
Is the suite a good choice for families or a longer stay?
Yes. The separate bedroom and living area give a family more room than a standard room, and the hotel is family-friendly. Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using existing bedding. A pool and a complimentary fitness center are both on the 7th floor, and the Riverwalk is at the hotel's doorstep.
Does the suite have accessibility features?
It is marketed as an accessible suite . Features include a grab bar near the toilet at 35 inches high, a height-adjustable showerhead, low-height electrical outlets in the bathroom, lever door handles, a low-height door lock and view port, high-pile carpet and closed-captioned TV. The hotel also has elevators and accessible on-site parking.
What is the bathroom like?
The bathroom has free toiletries , including shampoo, soap and toilet paper, plus towels and a hair dryer. A toothbrush and toothpaste are available on request. The height-adjustable showerhead and low-height outlets are part of the accessibility fittings.
How comfortable is the bedding, and will the room be dark for sleeping?
The bed has a pillowtop mattress with a down comforter , and there is a pillow menu so you can choose your preferred pillow. Blackout drapes block out the city light, and the climate control covers both heating and air conditioning. Sheets are changed on request.
What entertainment and connectivity does the suite offer, and what do the daily fees cover?
The suite has a flat-screen TV with cable channels, streaming services and Netflix . The hotel's daily destination fee of $20 plus tax includes in-room Wi-Fi, a food and beverage credit, fitness classes, Chicago popcorn and a local gift. Room service is available through the hotel's A La Carte in-room dining.
Where can I eat, and what is within walking distance of the hotel?
On site, Shula's Steak House serves dinner daily from 5:30 PM. Riverside Café serves breakfast and lunch, with weekend brunch, from 6:30 AM. Link Café serves Starbucks drinks and light bites from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday evenings, and Chicago Burger Company on the Riverwalk is seasonal. On foot, Michigan Avenue's Magnificent Mile is about 5–7 minutes away, Millennium Park about 10 minutes and Navy Pier about 14 minutes . River architecture boat tours depart roughly 1,250 feet from the hotel.
What should I know about check-in, parking and getting to the hotel?
Check-in begins at 4:00 PM and check-out is at noon. The minimum check-in age is 21 , and you need photo ID and a credit card. Parking is charged daily: self-parking is about $75 and valet roughly $58–$63, and rates vary over time. An airport shuttle and car service are available for a fee. The nearest CTA Red Line stop, Grand, is about a 12-minute walk.
Suite, 1 Bedroom, River View (Governor)
What does the Governor 1-Bedroom River View Suite look out on?
As the name says, this suite faces the Chicago River , with expansive river views. The Sheraton Grand Chicago Riverwalk sits directly on the Chicago Riverwalk, so the water and the walkway are right at the hotel's doorstep. Riverboat architecture tours also depart only about 1,250 feet (0.3 km) away.
How are the beds arranged and how many guests does the suite sleep?
The suite has 1 king bed with a pillowtop mattress, a down comforter and a pillow menu, and it is set up for up to 4 guests . A rollaway bed can be added for a surcharge. Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using existing bedding.
What is the bathroom like in this suite?
The bathroom comes with complimentary toiletries, shampoo, soap and a hair dryer , plus towels. Accessibility features include a grab bar beside the toilet at 35 inches high , a height-adjustable showerhead and low-height electrical outlets. The suite also has lever door handles, a low-height door lock and a low-height view port in the door.
Is the suite a good choice for families, couples or a longer stay?
The Sheraton Grand Chicago Riverwalk is a family-friendly hotel, and this one-bedroom suite gives a couple or a family of up to four more room than a standard guest room. Streaming services including Netflix and a flat-screen TV help with downtime. A 7th-floor indoor pool, a fitness center and several on-site restaurants add variety on longer stays.
What is included with my stay in this suite?
A daily destination fee of $20 plus tax covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. The Sheraton Fitness Center is complimentary for all guests. Check-in begins at 4:00 PM, and the official check-out time is noon, though some booking sites show 11:00 AM.
Where can I eat, and is there a pool or fitness center?
On site you will find Shula's Steak House (dinner daily), Riverside Café on the second floor for breakfast, lunch and weekend brunch, Link Café for Starbucks® drinks and light bites, and CHI Bar (Tuesday to Saturday evenings). Chicago Burger Company on the Riverwalk is seasonal, and A La Carte provides room service. The indoor heated pool on the 7th floor has city and lake views and is open daily, roughly 7:00 AM to 10:00 PM. The fitness center beside it has Peloton bikes, cardio and weight machines and a dry sauna. There is no dedicated spa, but massage therapy is offered for an extra charge.
How close is the hotel to Chicago's main attractions and transport?
The Magnificent Mile is a 5–7 minute walk and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk, and the CTA Red Line Grand station is about 12 minutes away on foot. Oak Street Beach is about a 24-minute walk. Midway Airport is about 12–13 miles away and O'Hare about 17–18 miles. GO Airport Express Shuttle serves the hotel for a fee.
What should I know about parking, pets and age requirements before booking?
The minimum check-in age is 21 , with photo ID and a credit card required. Self-parking is $75 per day per the hotel's Marriott listing, and valet is also offered at a similar daily charge. Pets are welcome, up to 2 per room and 75 lbs each, and must not be left alone in the room. The 34-story hotel is entirely smoke-free.
Suite, 1 Bedroom (Bathtub, Burnham)
How are the beds arranged in the Burnham one-bedroom suite, and who does it sleep?
The Burnham suite at Sheraton Grand Chicago Riverwalk has 1 King Bed and 1 Twin Murphy Bed and sleeps up to 4 guests . The king is in the bedroom, dressed with a down comforter, a pillowtop mattress and a pillow menu. The twin Murphy bed folds away, which keeps the living space open during the day.
Can we add an extra bed, and do children stay free?
A rollaway or extra bed can be requested for a surcharge, reported at USD 25 per night. The hotel welcomes families, and up to two children aged 17 or younger stay free when they use the existing bedding in the parent's or guardian's room.
What is the bathroom like, and does the suite have accessibility features?
The bathroom has a bathtub , free toiletries, shampoo, soap, towels and a hair dryer. Toothbrush and toothpaste are available on request. Accessibility features include a grab bar near the toilet (35 inches high) , a height-adjustable showerhead , low-height electrical outlets in the bathroom, lever door handles, a low-height door lock and view port, and closed captioning on the TV.
What comes with the daily destination fee?
The hotel charges a daily destination fee of $20 plus tax . It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. Some travel sites show a separate in-room internet charge of about $14.95 per day, so the bundled Wi-Fi is worth keeping in mind when comparing rates.
What is there to do in the suite for entertainment and meals?
The suite has a flat-screen TV with cable channels, streaming services and Netflix . For meals, A La Carte room service brings food to the room. On property you can also eat at Shula's Steak House (5:30 PM–11:00 PM daily), Riverside Café for breakfast, lunch and weekend brunch, CHI Bar (Tuesday to Saturday evenings), and Link Café for Starbucks® drinks and light bites.
Are the pool and fitness centre convenient for a family stay?
Yes. The indoor heated pool on the 7th floor has big windows with views toward downtown and the lake. It is open year-round, with hours running from early morning to 10:00 PM. The complimentary Sheraton Fitness Center is on the same floor. It is a two-story space with Peloton bikes, Life Fitness equipment and a dry sauna, and guests report 24-hour access.
What are the parking and airport transfer options?
Guests can use on-site self-parking, listed at $75 per day on the hotel's Marriott page , or valet parking. Guests report valet at roughly $58–$63 a night, though rates change over time. An airport shuttle and car service are available for an extra fee, with GO Airport Express Shuttle serving the hotel. A taxi from O'Hare typically costs about $40–$45 one way, and Midway is the closer of Chicago's two airports.
What should I know about check-in and policies before booking?
Check-in begins at 4:00 PM . Check-out is noon on the hotel's own listing, although some booking sites show 11:00 AM. Late check-out is subject to availability and carries a fee. The minimum check-in age is 21 , and guests need photo ID and a credit card. The hotel is entirely smoke-free, and pets are welcome (up to 2 per room, up to 75 lbs each).
Presidential Suite, 1 Bedroom, Club Lounge Access (Skyline View, High Floor)
What is the view from the Presidential Suite at Sheraton Grand Chicago Riverwalk?
This suite sits on a high floor and is categorized with a skyline view over downtown Chicago. The hotel stands directly on the Chicago Riverwalk in the Streeterville and River North area, so you are staying in the middle of the city's best-known sights.
How are the beds arranged and how many people does the suite sleep?
The bedroom has 1 king bed with a pillowtop mattress, a down comforter and a pillow menu. The suite sleeps up to four guests . A rollaway or extra bed can be added for a surcharge, which is USD 25 per night. This works well for a couple with children or for two adults travelling together.
What is the bathroom like, and does the suite have accessible features?
The bathroom has free toiletries, shampoo, soap, towels and a hair dryer, and toothbrush and toothpaste on request. It also has accessible touches : a grab bar near the toilet at 35 inches, a height-adjustable showerhead and low-height electrical outlets. The suite itself has lever door handles, a low-height door lock and view port, and closed captioned TV.
What does Club Lounge access include for guests in this suite?
This category includes access to the Sheraton Club Lounge on the 33rd floor . The hotel also charges a daily destination fee of $20 plus tax, which covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi.
Is the Presidential Suite a good choice for families or couples?
It suits both. The hotel is family-friendly , and up to 2 children aged 17 or younger stay free in a parent's room using existing bedding. The one-bedroom layout, king bed and rollaway option give a family of four room to spread out. Couples get a private suite on a high floor with skyline views and the Club Lounge.
What can I do near the hotel on foot?
The Riverwalk is at the hotel's doorstep, and Chicago River architecture boat tours leave about 1,250 feet away. The Magnificent Mile is a 5–7 minute walk, Millennium Park about 10 minutes and Navy Pier about 14 minutes. The CTA Red Line Grand station is about a 12-minute walk. Oak Street Beach is roughly a 24-minute walk.
What dining, pool and fitness options are in the hotel?
Dining includes Shula's Steak House (daily, 5:30–11:00 PM), Riverside Café for breakfast, lunch and weekend brunch, Link Café for Starbucks drinks and snacks (daily, 6:00 AM–4:00 PM), and CHI Bar (Tuesday–Saturday evenings). Chicago Burger Company on the Riverwalk is seasonal. On the 7th floor you will find an indoor heated pool that opens year-round, roughly 7:00 AM to 10:00 PM. Beside it is the complimentary Sheraton Fitness Center, a two-story space with Peloton bikes, Life Fitness equipment and a dry sauna.
What should I know about parking, airport transfers, and check-in?
Check-in begins at 4:00 PM, and Marriott lists check-out at noon. The minimum check-in age is 21 , and you will need photo ID and a credit card. Self-parking is listed at $75 per day, and valet is also offered. For the airport, GO Airport Express Shuttle and car service are available for a fee. A taxi from O'Hare is roughly $40–$45 one way.
Suite, 1 Bedroom, Club Lounge Access, Lake View (High Floor, Illinois)
What does the Lake View Club Lounge suite at Sheraton Grand Chicago Riverwalk look out on?
This one-bedroom suite sits on a high floor with a Lake View in the 34-story tower. The hotel stands directly on the Chicago Riverwalk in the Streeterville/River North area, so the higher you are, the more of the city and lakefront you see. Blackout drapes let you darken the room when you want to sleep.
How are the beds arranged, and who does the suite sleep comfortably?
The bedroom has one king bed with a pillowtop mattress, down comforter and a pillow menu. The suite sleeps up to 3 guests , with a rollaway bed for a third person at USD 25 per night . It suits a couple comfortably, or a small family. Up to two children aged 17 or younger stay free when using the existing bedding in a parent's or guardian's room.
How big is the suite and how is it laid out?
The suite is approximately 650 sq. ft. It has a separate bedroom and a generous living space. Climate control, high-pile carpet and blackout drapes make it a comfortable base for a longer stay.
What is the bathroom like, and does the suite work for guests with mobility needs?
The bathroom has accessibility features . These include a grab bar near the toilet (35 inches high), a height-adjustable showerhead and low-height electrical outlets. The door lock and door view port are also set low, and the door handles are levers. It is stocked with a hair dryer, shampoo, soap, towels and free toiletries. Toothbrush and toothpaste are available on request.
What does Club Lounge access include in this suite?
Your stay includes access to the Sheraton Club Lounge on the 33rd floor . Separately, the hotel's daily destination fee of $20 plus tax covers a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi.
What extra costs should I plan for besides the room rate?
Plan for the daily destination fee ($20 plus tax). Parking is extra: the hotel's listing gives self-parking at $75 per day, while valet is typically quoted at roughly $58–$63 per night, and rates change over time. A rollaway bed is USD 25 per night, and late check-out carries a fee. Check-in starts at 4:00 PM. Check-out is by 12:00 PM according to the hotel's listing, though some booking sites show 11:00 AM. The minimum check-in age is 21, with photo ID and a credit card required.
Where can I eat without leaving Sheraton Grand Chicago Riverwalk?
The hotel has several outlets. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks drinks and light bites from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM to midnight. Chicago Burger Company on the Riverwalk is seasonal. A La Carte is the in-room dining option.
How close is the hotel to Chicago's main sights and transport?
The hotel is on the Riverwalk. Michigan Avenue (the Magnificent Mile) is a 5–7 minute walk and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk and Oak Street Beach about 24 minutes. The CTA Red Line Grand station is about 12 minutes on foot. Riverboat architecture tours depart close to the hotel. For airport transfers, GO Airport Express Shuttle and car service are available for a fee.
Can I swim or work out during my stay?
Yes. The indoor heated pool is on the 7th floor, with large windows facing downtown and Lake Michigan. It is open year-round, with hours of about 7:00 AM to 10:00 PM. The complimentary Sheraton Fitness Center is on the same floor. It has Peloton bikes, Life Fitness equipment and a dry sauna, and guests report 24-hour access.
Food & drink
9Is breakfast included at Sheraton Grand Chicago Riverwalk?
No. Breakfast at Sheraton Grand Chicago Riverwalk is available for a surcharge, typically at Riverside Café.
What restaurants are on-site at Sheraton Grand Chicago Riverwalk?
The hotel has several on-site options including Shula's Steak House, Riverside Café, Link Café, CHI Bar, A La Carte (room service), and the seasonal Chicago Burger Company.
What are Shula's Steak House hours at Sheraton Grand Chicago Riverwalk?
Shula's Steak House at Sheraton Grand Chicago Riverwalk is open daily from 5:30 PM to 11:00 PM.
Can I get coffee and quick bites at Sheraton Grand Chicago Riverwalk early in the morning?
Yes. Link Café at Sheraton Grand Chicago Riverwalk serves Starbucks® drinks, pastries, and light items daily starting at 6:00 AM.
Does Sheraton Grand Chicago Riverwalk offer room service?
Yes. In-room dining is available through A La Carte at Sheraton Grand Chicago Riverwalk.
Is Chicago Burger Company open year-round at Sheraton Grand Chicago Riverwalk?
No. Chicago Burger Company at Sheraton Grand Chicago Riverwalk is a seasonal Riverwalk restaurant and may be closed outside its season.
Does Sheraton Grand Chicago Riverwalk have vegetarian and vegan options?
Yes. The hotel's dining venues offer vegetarian and vegan menu options.
Do I need reservations for Shula's Steak House at Sheraton Grand Chicago Riverwalk?
Reservations are available and can be booked via OpenTable; guests can also call the restaurant directly.
What are CHI Bar's hours at Sheraton Grand Chicago Riverwalk?
CHI Bar at Sheraton Grand Chicago Riverwalk is open Tuesday through Saturday from 4:00 PM to 12:00 AM and closed Sunday and Monday.
Spa & wellness
8Does Sheraton Grand Chicago Riverwalk have a spa on-site?
No. Sheraton Grand Chicago Riverwalk does not operate a dedicated named spa.
Are massage services available at Sheraton Grand Chicago Riverwalk?
Yes. Massage therapy is offered to guests at Sheraton Grand Chicago Riverwalk for an additional surcharge.
Does Sheraton Grand Chicago Riverwalk have a sauna or steam room?
The Sheraton Fitness Center at Sheraton Grand Chicago Riverwalk includes a dry sauna, but there is no full spa facility.
Where is the Sheraton Fitness Center located at Sheraton Grand Chicago Riverwalk?
The Sheraton Fitness Center at Sheraton Grand Chicago Riverwalk is on the 7th floor alongside the pool.
Are fitness classes included in Sheraton Grand Chicago Riverwalk's destination fee?
Yes. The hotel's daily destination fee includes fitness classes among other amenities.
Is the fitness center at Sheraton Grand Chicago Riverwalk open 24 hours?
Yes. The Sheraton Fitness Center at Sheraton Grand Chicago Riverwalk is described as accessible 24 hours a day.
Can I book massage services before arrival at Sheraton Grand Chicago Riverwalk?
The hotel indicates massage services are available; guests should contact the hotel directly to confirm availability and to make arrangements.
Pools & on site
8Does Sheraton Grand Chicago Riverwalk have a pool?
Yes. Sheraton Grand Chicago Riverwalk has one indoor heated pool on the 7th floor.
What are pool hours at Sheraton Grand Chicago Riverwalk?
The indoor heated pool at Sheraton Grand Chicago Riverwalk operates daily; published hours include 7:00 AM–10:00 PM though some sources list 6:00 AM–10:00 PM, so guests should confirm on arrival.
Are towels provided at the Sheraton Grand Chicago Riverwalk pool?
Yes. Pool towels are provided for guest use at Sheraton Grand Chicago Riverwalk.
Does the Sheraton Grand Chicago Riverwalk pool have a view?
Yes. The indoor heated pool on the 7th floor has oversized windows with views of downtown Chicago and Lake Michigan.
Is the pool at Sheraton Grand Chicago Riverwalk open year-round?
Yes. The indoor heated pool at Sheraton Grand Chicago Riverwalk is open year-round.
Is there a shallow end or kid-friendly area at the Sheraton Grand Chicago Riverwalk pool?
Specific details about pool depth and a dedicated kid area were not provided; guests with children should contact the hotel for more information.
Do I need to reserve pool time at Sheraton Grand Chicago Riverwalk?
There is no published requirement to reserve pool time; guests should check with the hotel during busy periods or conventions.
Is there lifeguard coverage at the Sheraton Grand Chicago Riverwalk pool?
No lifeguard information was provided; guests should assume no lifeguard on duty and supervise children accordingly.
Weather & seasons
8What is the best time of year to visit Sheraton Grand Chicago Riverwalk?
September is widely cited as a great month to visit Chicago for warm weather and fewer crowds, but the hotel is open year-round.
What is Chicago weather like in summer near Sheraton Grand Chicago Riverwalk?
Summer temperatures in Chicago typically range from the high 70s to low 90s°F (mid-20s to low 30s°C) with humid conditions influenced by Lake Michigan.
How cold does it get in winter at Sheraton Grand Chicago Riverwalk?
Winter daily highs in Chicago generally run about 30–38°F (-1 to 3°C), and the city averages around 37 inches of snow per year.
What should I pack for spring at Sheraton Grand Chicago Riverwalk?
Spring temperatures vary widely—from the mid-40s to mid-60s°F—so pack layers and a light waterproof jacket for variable conditions.
Is fall a good season to walk the Chicago Riverwalk from Sheraton Grand Chicago Riverwalk?
Yes. Fall offers cooler temperatures (early fall in the 60s–70s°F, dropping to the 40s°F later) and October is often one of the driest months for outdoor walks.
Does weather affect the seasonal Chicago Burger Company at Sheraton Grand Chicago Riverwalk?
Yes. Chicago Burger Company is a seasonal Riverwalk venue and can be closed outside its season, which is influenced by outdoor weather.
Are there wetter months to consider when booking Sheraton Grand Chicago Riverwalk?
June is typically one of the wetter months in Chicago, so expect a higher chance of rain if you visit then.
Can I swim in Lake Michigan when staying at Sheraton Grand Chicago Riverwalk?
Lake Michigan beaches near the hotel are usable in summer; water temperatures and conditions vary, and guests should check local beach advisories before swimming.
Getting there & around
10Where is Sheraton Grand Chicago Riverwalk located?
Sheraton Grand Chicago Riverwalk is at 301 E North Water St, Chicago, Illinois 60611, directly on the Chicago Riverwalk in the River North/Streeterville area.
How do I get to Sheraton Grand Chicago Riverwalk from O'Hare (ORD)?
O'Hare is about 17–18 miles from the hotel; ground transport options include taxis, ride-shares, private car services, and paid airport shuttles—times vary with traffic.
How do I get to Sheraton Grand Chicago Riverwalk from Midway (MDW)?
Midway is roughly 12–13 miles from the hotel; you can use taxis, ride-shares, private car services, or paid airport shuttles to reach the hotel.
Is there an airport shuttle to Sheraton Grand Chicago Riverwalk?
There is paid airport shuttle service available through third-party providers; the hotel does not advertise a complimentary airport shuttle.
What public transit serves Sheraton Grand Chicago Riverwalk?
The nearest CTA 'L' stop is the Red Line Grand station, about 0.7 miles (roughly a 12-minute walk) from the hotel; multiple bus routes also run nearby.
Does Sheraton Grand Chicago Riverwalk have on-site parking?
Yes. The hotel offers on-site self-parking and valet parking for a daily surcharge; the official Marriott listing shows self-parking at $75 per day and third-party sources report valet rates that vary by date.
Are accessible parking and ramps available at Sheraton Grand Chicago Riverwalk?
Yes. The hotel provides accessible on-site parking spaces, elevators, and accessible entry features; covered parking is available but may have height restrictions.
Can I bring a car service or taxi to Sheraton Grand Chicago Riverwalk?
Yes. Taxis and ride-share or private car services can drop off and pick up at the hotel entrance; on-site parking options are available for a fee.
What phone number should I use to contact the hotel via BookResorts?
You can reach BookResorts agents for booking assistance 24/7 at +1 (888) 605-1350.
Are there important fees I should know about before I travel to Sheraton Grand Chicago Riverwalk?
Yes. The hotel charges a daily destination fee and parking surcharges for self and valet parking; amounts vary by source and date, so confirm totals when booking.
Things to do
10What can I do right outside Sheraton Grand Chicago Riverwalk?
The hotel sits directly on the Chicago Riverwalk, so you can stroll the riverfront, visit riverside dining, and board riverboat architecture tours nearby.
How close is Sheraton Grand Chicago Riverwalk to Millennium Park and the 'Bean'?
Millennium Park is about a 10-minute walk from the hotel, making it an easy on-foot visit.
Is the Magnificent Mile within walking distance of Sheraton Grand Chicago Riverwalk?
Yes. Michigan Avenue (the Magnificent Mile) is about a 5–7 minute walk from the hotel.
Does Sheraton Grand Chicago Riverwalk have a pool and fitness center I can use?
Yes. There is one indoor heated pool on the 7th floor open daily (hours vary by source) and a complimentary two-story Sheraton Fitness Center with Peloton bikes, Life Fitness equipment, and a dry sauna.
Can the hotel help me book tours and tickets?
Yes. Concierge services at the hotel provide tours and ticket assistance for local activities and riverboat architecture tours.
Are there beaches I can visit from Sheraton Grand Chicago Riverwalk?
Yes. Lake Michigan beaches such as Oak Street Beach, Ohio Street Beach, and North Avenue Beach are walkable from the hotel; Oak Street Beach is listed as about a 24-minute walk on the hotel's map.
Is there on-site dining at Sheraton Grand Chicago Riverwalk when I want to stay in?
Yes. The hotel has several on-site restaurants and bars—including Riverside Café, Shula's Steak House, CHI Bar, Link Café, and the seasonal Chicago Burger Company—plus in-room dining (A La Carte).
Does Sheraton Grand Chicago Riverwalk offer spa services?
The property does not operate a dedicated named spa, but massage therapy services are available to guests for an additional surcharge.
Are there family-friendly activities at Sheraton Grand Chicago Riverwalk?
Yes. The hotel is family-friendly, offers kid-focused events at times, easy access to riverboat tours, and casual dining options suitable for families.
Weddings & celebrations
8What wedding venues are available at Sheraton Grand Chicago Riverwalk?
The hotel offers multiple event spaces including the Sheraton Chicago Ballroom, the Chicago Ballroom and various named ballroom sections and promenades with river and skyline views.
How many guests can Sheraton Grand Chicago Riverwalk accommodate for a wedding?
Capacities vary by room: the Sheraton Chicago Ballroom can hold up to 4,600 guests, the Chicago Ballroom offers tens of thousands of square feet, and individual ballrooms and salons list capacities ranging from a few dozen up to several thousand—confirm room-specific limits with the events team.
Can I have an outdoor wedding at Sheraton Grand Chicago Riverwalk?
Yes. The hotel can host outdoor seated ceremonies for up to 75 guests, in addition to large indoor ceremony and reception options.
Is there a minimum group size to book a wedding at Sheraton Grand Chicago Riverwalk?
Yes. The hotel's group/event listing indicates a minimum group size of 10 guests for wedding and event bookings.
What do wedding packages at Sheraton Grand Chicago Riverwalk include?
Per a third-party listing, sample wedding packages may include a primary bar and wine service for a set time, passed hors d'oeuvres, a multi-course dinner, a wedding cake, basic event rental items, a complimentary suite for the couple, and breakfast the next morning; details and availability should be confirmed with the hotel's event sales team.
Are there food and beverage minimums for weddings at Sheraton Grand Chicago Riverwalk?
Yes. A third-party vendor listing notes food & beverage minimums starting around $5,000 per event and a service charge (reported at about 25%); exact minimums and charges vary by date and event size.
Can Sheraton Grand Chicago Riverwalk accommodate wedding guest room blocks?
Yes. The property has more than 1,200 guest rooms and multiple suite types available for wedding guests; event sales can help set up room blocks and group rates.
Who should I contact to inquire about weddings at Sheraton Grand Chicago Riverwalk?
Contact the hotel's events or sales team via the hotel's official channels or reach BookResorts agents at +1 (888) 605-1350 for booking assistance and to request proposals.
Booking & prices
9What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
Check-in begins at 4:00 PM and check-out is by 12:00 PM (noon); some third-party sites list a different check-out time, so confirm when you book.
Is there a minimum age to check in at Sheraton Grand Chicago Riverwalk?
Yes. The hotel requires the registering guest to be at least 21 years old and to present a valid photo ID and credit card at check-in.
Does Sheraton Grand Chicago Riverwalk charge a destination or resort fee?
Yes. The property charges a daily destination fee (reported in the dossier as $20 plus tax) that includes items such as an in-room WiFi allowance, a food/beverage credit, fitness classes, Chicago popcorn, and a local gift; verify current inclusions and amounts at booking.
Is WiFi included with my room at Sheraton Grand Chicago Riverwalk?
Free WiFi is available in public areas; in-room wireless internet is included as part of the hotel's destination fee, though some third-party sites may list separate daily in-room WiFi charges—confirm at booking.
How much does parking cost at Sheraton Grand Chicago Riverwalk?
Parking carries a daily surcharge. The hotel's official Marriott listing shows on-site self-parking at $75 per day, and third-party reports list valet and self-parking rates that vary by date—confirm current rates when you reserve.
Can I bring pets to Sheraton Grand Chicago Riverwalk and is there a fee?
Yes. The hotel accepts up to two pets per room with a maximum weight of 75 lbs per pet; some sources note a pet fee may apply while others report pets staying free, so check the hotel's current pet policy and any applicable fees before booking.
Are rollaway beds available at Sheraton Grand Chicago Riverwalk?
Yes. Rollaway beds can be requested; a rollaway bed fee of USD 25 per night has been reported—arrange this in advance with the hotel.
Does Sheraton Grand Chicago Riverwalk offer club lounge access?
Yes. The Sheraton Club Lounge is located on the 33rd floor and is available to guests who book eligible room types or add club access.
How can I get help booking a room or finding current rates for Sheraton Grand Chicago Riverwalk?
Contact BookResorts agents 24/7 at +1 (888) 605-1350 for booking assistance, rate questions, and to confirm current fees and policies before you finalize your reservation.
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