What's included and what costs extra at Sheraton Grand Chicago Riverwalk
The nightly room rate at Sheraton Grand Chicago Riverwalk covers your guest room, access to the Sheraton Fitness Center and indoor heated pool (subject to posted hours), public-area Wi‑Fi, and standard services. Expect extra charges for the hotel's daily destination fee, on-site parking/valet, certain in-room or premium services (rollaway beds, massage), and food & drinks at the restaurants and bars.
In this guide
What the base room rate includes
A paid room reservation covers the booked room type (for example Traditional Room or Deluxe Room, River View) and standard housekeeping and front-desk services.
Public-area Wi‑Fi is provided at no extra charge; in-room Wi‑Fi is included through the property's daily destination fee rather than as a guaranteed free item for all bookings.
- Access to the Sheraton Fitness Center (two-story gym with Peloton bikes, Life Fitness equipment and a dry sauna)
- Use of the indoor heated pool on the 7th floor during posted pool hours (pool towels provided)
- Concierge, porter/bell service, and multilingual front-desk assistance
| Item | Included with room rate? |
|---|---|
| Public-area Wi‑Fi | Yes |
| In-room Wi‑Fi | Included via daily destination fee |
| Fitness center & pool access | Yes (subject to posted hours) |
Daily destination fee and what it covers
Sheraton Grand Chicago Riverwalk charges a daily destination fee (listed on the hotel's official page). The fee bundles several items rather than being a room-night rate.
According to the hotel's listing, the destination fee includes a food/beverage credit, fitness classes, Chicago popcorn, a local gift, and in-room Wi‑Fi.
- Food & beverage credit (details and value shown at time of booking)
- Complimentary fitness classes (subject to schedule)
- In-room Wi‑Fi (bundled into the destination fee)
| Included benefit | Notes |
|---|---|
| In-room Wi‑Fi | Provided through destination fee |
| Fitness classes | Included (subject to availability/schedule) |
| Local gift & popcorn | Provided per hotel description |
On-site amenities that may cost extra
Several convenient services carry additional charges separate from the base room rate or destination fee.
Policies and fees can change, so confirm amounts at booking or check-in; multiple third-party sites also list slightly different fee amounts for some services.
- On-site self-parking and valet parking both have daily fees (official listing and travel sites list sizable daily parking surcharges)
- Massage therapy is available for an extra surcharge (the property does not operate a named spa)
- Rollaway beds can be requested for a fee (reported as USD 25 per night)
- Late check-out may be available for an additional fee, subject to availability
| Service | Typical extra charge noted |
|---|---|
| Self-parking | Daily fee (see hotel listing) |
| Valet parking | Daily fee (see hotel listing) |
| Massage / spa services | Surcharge |
Dining: what's included and what's paid
Sheraton Grand Chicago Riverwalk is not an all‑inclusive hotel—meals, room service and drinks are charged separately unless you use a specific package that states otherwise.
On-site outlets include Shula's Steak House (evening fine dining), Riverside Café (breakfast, lunch, weekend brunch), Link Café (Starbucks® service), CHI Bar (evening bar service), and the seasonal Chicago Burger Company on the Riverwalk; hours and seasonal openings vary by outlet.
- Shula's Steak House: dinner service (5:30 p.m.–11:00 p.m.), smart-casual dress guidance; reservations available
- Riverside Café: breakfast, lunch and weekend brunch (hours listed on the hotel's dining page)
- Link Café: coffee and quick bites (early morning–afternoon)
- Chicago Burger Company: seasonal Riverwalk outlet (may be closed for the season)
| Restaurant / Bar | Typical charge type |
|---|---|
| Shula's Steak House | A la carte, dinner menu (charged) |
| Riverside Café | Breakfast/lunch/brunch (charged) |
| Link Café | Paid coffee/snacks (charged) |
Club lounge, room types and upgrades
The hotel operates a Sheraton Club Lounge on the 33rd floor; access is available only to guests who book a Club Lounge room type or purchase lounge access.
Several room types explicitly include 'Club Lounge Access' in their names (for example Room, Club Lounge Access (High Floor, Concierge) and Room, Club Lounge Access, River View (High Floor, Concierge)). If you want lounge access, book one of those room types or confirm availability and pricing when reserving.
- Club-access rooms are separate room categories—booking matters if lounge access is important
- Standard room categories (Traditional Room, Deluxe Room, Deluxe Room, River View, etc.) do not automatically include Club Lounge access
- Upgrades and access purchases are subject to availability at check-in or at booking
| Example room type | Club lounge access included? |
|---|---|
| Room, Club Lounge Access (High Floor, Concierge) | Yes |
| Traditional Room | No |
| Deluxe Room, River View | No (unless the Club Access variant is booked) |
Events, meetings and wedding-related costs
Sheraton Grand Chicago Riverwalk has extensive event and ballroom space; event charges (room rental, food & beverage minimums, service charges) apply for conferences and weddings.
Event packages and wedding offers often include set items but also list minimums and service charges—confirm the current F&B minimum and what the package includes with the hotel's events team.
- The property lists large ballroom capacities (Sheraton Chicago Ballroom and Chicago Ballroom) and multiple named meeting rooms—fees vary by space and event size
- Wedding packages described on vendor listings include bar service, plated dinner options and a complimentary couple's suite, but also note food & beverage minimums and service charges
- Event planners should request a current proposal showing all applicable taxes, service charges and minimums
| Event item | Typical billing |
|---|---|
| Ballroom rental / meeting room | Fees or minimums depend on space and date |
| Food & beverage minimum | Quoted per event; vendor listings note substantial minimums |
| Service charge / gratuity | Frequently applied (percentage shown on event contracts) |
