Pool, fitness and the (no‑named) spa: wellness at Sheraton Grand Chicago Riverwalk
Sheraton Grand Chicago Riverwalk provides an indoor heated pool on the 7th floor and a two-story Sheraton Fitness Center with Peloton bikes, Life Fitness equipment, and a dry sauna. The property does not operate a dedicated named spa, but massage services are available to guests for an extra charge.
In this guide
Pool — what to expect
The hotel has one indoor heated pool located on the 7th floor with oversized windows and views toward downtown Chicago and Lake Michigan.
Pool towels are provided on-site. The pool is listed as open year-round; published operating hours are generally early morning through evening but can vary by source.
- Location: 7th floor (alongside the fitness center)
- Type: Indoor heated pool, single pool on property
- Towels: Pool towels provided
| Source | Reported Hours |
|---|---|
| Hotel copy / site FAQ | Open daily (year-round) — 7:00 AM to 10:00 PM |
| Aggregator listing | Alternate listing: 6:00 AM to 10:00 PM |
Sheraton Fitness Center — equipment and access
The Sheraton Fitness Center sits on the 7th floor next to the pool and is a two-story facility. It is complimentary for registered guests.
Equipment lists include Peloton bikes plus Life Fitness cardio and weight machines; a dry sauna is also available. Multiple sources report 24-hour access, which matches guest descriptions.
- Peloton bikes available
- Life Fitness cardio and strength equipment
- Two-story gym layout
- Dry sauna on-site
- Complimentary for hotel guests; reported 24-hour access
| Feature | Notes |
|---|---|
| Access | Complimentary for registered guests; reported 24-hour access |
| Equipment | Peloton bikes, Life Fitness machines, free weights |
| Wellness add-ons | Dry sauna |
Spa services and massage — no named spa
Sheraton Grand Chicago Riverwalk does not operate a dedicated named spa facility. The hotel's public information and local Q&A confirm there is no on-site branded spa.
Massage therapy and similar treatments can be arranged for an additional surcharge; however, there is no publicly listed branded treatment menu or spa name. Ask the front desk or concierge for current massage options and pricing.
- No dedicated/named spa on property
- Massage services available for an extra fee
- Book through front desk or concierge for current availability
| What is available | How to arrange |
|---|---|
| Massage therapy | Available for surcharge — contact front desk/concierge |
| Branded spa treatments | Not available (no named spa on property) |
| Sauna | Dry sauna included in Sheraton Fitness Center |
Family, accessibility and pool rules
Sheraton Grand Chicago Riverwalk is a family-friendly hotel; up to two children age 17 or younger stay free in a parent's or guardian's room using existing bedding. The minimum check-in age for the registering adult is 21.
The property notes accessible features including an on-site accessible parking, elevators, and a self-operating lift or sloped entry for the pool. For specific accessibility needs, contact the hotel in advance so staff can confirm room and pool access details.
- Children policy: Up to 2 children (17 & under) stay free on existing bedding
- Minimum check-in age: 21 (photo ID and credit card required)
- Pool accessibility: self-operating lift or sloped entry reported — confirm before arrival
| Item | Notes / Action |
|---|---|
| Pool towels | Provided on-site |
| Accessible pool entry | Self-operating lift or sloped entry — confirm availability |
| Rollaway beds | Available by request (fee applies) |
Where to relax after a workout or swim
If you want food or drinks after exercising, several on-site dining outlets are nearby: Riverside Café for casual meals and breakfast, CHI Bar for cocktails and light fare, and Link Café for coffee and snacks.
For riverfront seating and outdoor options in season, the Chicago Burger Company operates along the Riverwalk when open. The Sheraton Club Lounge on the 33rd floor is available to eligible room types and may offer quieter seating.
- Riverside Café — breakfast, lunch, weekend brunch (river views)
- CHI Bar — cocktails and American bar fare (closed Sun–Mon; Tue–Sat 4:00 PM–12:00 AM)
- Link Café — Starbucks® drinks, pastries and light bites (6:00 AM–4:00 PM)
- Chicago Burger Company — seasonal Riverwalk burger spot (when open)
| Outlet | Typical Service |
|---|---|
| Riverside Café | Breakfast / Lunch / Weekend Brunch |
| Link Café | Coffee, pastries, quick snacks |
| CHI Bar | Evening bar service and light meals |
Choosing a room if wellness views matter
Rooms with river or lake views put you closer to the waterfront outlooks you’ll see from the pool and some fitness windows. Room names to look for include Deluxe Room, River View and Deluxe Room, Lake View.
Suites such as Suite, 1 Bedroom, River View (Ambassador) or Suite, 1 Bedroom, River View (Governor) offer larger living space if you prefer to stretch out after workouts. If you want club-level amenities, consider Room, Club Lounge Access or any room type that includes 'Club Lounge Access' in its name.
- Deluxe Room, River View — river-facing outlooks
- Deluxe Room, Lake View — closer lake views toward Lake Michigan
- Room, Club Lounge Access — includes Sheraton Club Lounge privileges (33rd floor)
- Suites with 'River View' in the name provide additional space for post-workout relaxation
| Room Type | Why choose it |
|---|---|
| Deluxe Room, River View | Direct river outlooks; smaller room footprint |
| Deluxe Room, Lake View | Lake-facing views toward Lake Michigan |
| Room, Club Lounge Access | Access to the 33rd-floor Sheraton Club Lounge |
