Using the Chicago Riverwalk from your hotel door: timing and tips

Sheraton Grand Chicago Riverwalk sits directly on the Chicago Riverwalk, so you can step from the hotel onto the riverside path without a long walk. Plan for early morning or late afternoon strolls to avoid midday crowds, check seasonal hours for riverside venues (Chicago Burger Company is seasonal), and book popular riverboat architecture tours in advance.
In this guide
How to get from your room to the Riverwalk
The hotel address is 301 E North Water St and the property sits directly on the Chicago Riverwalk, so the Riverwalk is effectively at the hotel's doorstep. Follow ground-level signage and the hotel’s river-facing exits to reach the promenade.
If you have mobility needs, the hotel lists accessible registration, elevators, and a stair-free path to the entrance; the Riverwalk itself has accessible sections but gradients and bridges vary, so ask the concierge about the best step-free route before you go.
- Ask the concierge at arrival for the shortest/most accessible exit to the Riverwalk.
- Rooms with river-facing descriptions include Deluxe Room, River View and multiple suite types—use your window view to confirm direction before leaving the room.
- If you need a rollaway or assistance with luggage, request porter service when you exit; the hotel provides porter/bellhop assistance.
| From where | Typical route | Notes |
|---|---|---|
| Lobby level | Follow river-facing exit signs to ground-level promenade | CHI Bar and Riverside Café are on lobby/second floor for quick access |
| Rooms with river windows (e.g., Deluxe Room, River View) | Use stairwell/elevator to lobby then step outside | Helpful to check view before leaving |
| Accessible entry | Ask concierge for stair-free route | Hotel lists accessible registration and elevators |

Best times of day to use the Riverwalk
Early morning walks (before most businesses open) are quieter for photos and jogs, while late afternoon and early evening bring more activity, street performers, and riverside dining. Midday on summer weekends tends to be the busiest stretch.
Weather affects comfort: late spring through early fall is the busiest season; winter will be much quieter and some seasonal Riverwalk vendors or restaurants may be closed.
- Morning: quieter, good light for photos and jogging.
- Afternoon: steady foot traffic, easier riverside seating during non-peak weekdays.
- Evening: lively atmosphere, good for riverside dining and sunset views (hotel windows offer city/river sunset views).
| Time | What to expect |
|---|---|
| Early morning | Quieter, good for photos and exercise |
| Afternoon | Active but manageable; families and shoppers |
| Evening | Busy near dining spots; pleasant for sunset |

Dining and quick bites along the Riverwalk
Sheraton Grand Chicago Riverwalk offers several on-site dining options that open directly onto or face the Riverwalk, including seasonal Chicago Burger Company and Riverside Café for breakfast and brunch. Check the hotel dining hours before you go—Chicago Burger Company is seasonal and may show as closed off-season.
For quick coffee or snacks before a walk, Link Café is open daily early morning to mid-afternoon. If you prefer a sit-down dinner after a Riverwalk stroll, Shula's Steak House opens for evening service and CHI Bar operates in the lobby on specific nights.
- Link Café: coffee and quick bites (daily early hours).
- Riverside Café: breakfast, lunch, weekend brunch (check posted hours).
- Chicago Burger Company: seasonal riverside spot—no reservations and seasonal hours.
- Shula’s Steak House: evening fine-dining (reservations recommended).
| Venue | Typical service | Notes |
|---|---|---|
| Link Café | Coffee & pastries | Open early daily |
| Riverside Café | Breakfast & lunch | River views; weekend brunch service |
| Chicago Burger Company | Burgers & casual fare | Seasonal; along the Riverwalk |

Timing for tours and boat departures
River architecture cruises and other riverboat tours depart very near the hotel—one source lists tour departure points roughly 1,250 feet from the property—so you can walk to many departures without transit. Book architecture tours in advance for peak seasons and weekends.
Departure schedules vary by operator and season. Ask the hotel concierge for current departure locations and recommended operators; concierge staff can also help secure tickets and give estimated walk times from the hotel entrance.
- Confirm departure location with the tour operator—some docks are a short riverside walk from the hotel.
- Arrive 15–30 minutes early for boarding during crowded summer months.
- Concierge can advise on accessible boarding and suggest family-friendly or narrated tours.
| Tip | Why it helps |
|---|---|
| Book ahead for summer weekends | Tours sell out and departure times fill quickly |
| Ask concierge about current dock locations | Operators sometimes change boarding points seasonally |
| Allow extra time for security or boarding lines | Helps you avoid missing a departure |
Safety, weather and what to bring
The Riverwalk is an urban waterfront; watch for wet surfaces after rain and uneven patches near bridges and steps. Bring footwear appropriate for walking and for variable surfaces, and keep valuables secure in busy areas.
Chicago weather changes quickly. Layer clothing for spring/fall, bring windproof outerwear near the water in cooler months, and use sun protection in summer. If you plan to dine outdoors or use seasonal vendors, carry a small umbrella in case of sudden showers.
- Wear comfortable walking shoes with good grip.
- Bring a light layer or windbreaker—lake-effect winds can feel cooler.
- Carry water and a phone; water fountains and public restrooms may not be immediately nearby along every stretch.
| Season | Packing tip |
|---|---|
| Spring/Fall | Layers and a windproof jacket |
| Summer | Sunscreen and a refillable water bottle |
| Winter | Warm hat and insulated coat |
Accessibility, families, and group timing
Sheraton Grand Chicago Riverwalk is family-friendly and welcomes children; up to two children age 17 or younger stay free when using existing bedding. For groups or families, earlier or later walks will find fewer crowds and easier access to riverside seating and restaurants.
The hotel lists accessible registration, elevators, and a stair-free path to the entrance; the fitness center and pool are on the 7th floor and pool access includes a self-operating lift or sloped entry per property notes. Contact concierge for the best step-free way to and from the Riverwalk and for arranging group meet-ups.
- Travel with kids: plan mid-morning or late afternoon to combine with Riverside Café brunch/lunch hours.
- Large groups: reserve riverside dining or book a private room at Riverside Café or Shula’s ahead of time.
- Accessibility needs: notify the hotel in advance so staff can advise best routes and facilities.
| Group type | Recommended timing |
|---|---|
| Families with young children | Mid-morning (breakfast/brunch) |
| Couples or photographers | Sunrise or sunset walks |
| Large groups | Reserve dining; avoid peak weekend midday |


