Deluxe Room

The Deluxe Room opens onto views of the Chicago Riverwalk or the city skyline. The hotel sits directly on the Riverwalk in the Streeterville/River North area, so the scenery is distinctly downtown Chicago.

The room has 1 King Bed with a pillowtop mattress, down comforter and pillow menu, and it is set up for up to 4 guests. A rollaway/extra bed is offered at USD 25 per night when more sleeping space is needed. Up to 2 children age 17 or younger stay free in a parent's or guardian's room using existing bedding.

It is a private bathroom stocked with free toiletries, shampoo, soap, towels, toilet paper and a hair dryer. Accessibility-minded details include a grab bar near the toilet (35 inches high), a height-adjustable showerhead and low-height electrical outlets. Toothbrush and toothpaste are available on request.

The hotel charges a destination fee of $20 plus tax per day. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room Wi-Fi. Some third-party travel sites quote a separate in-room internet fee of about $14.95 per day, so it is worth checking how your booking is set up.

Expect a flat-screen TV with cable channels, streaming services including Netflix, and pay movies. The room is climate-controlled, with air conditioning and heating, and has blackout drapes for sleeping in. Guests can order from the A La Carte in-room dining service, and bed sheets can be changed on request.

The hotel has several outlets. Shula's Steak House serves dinner daily from 5:30 PM to 11:00 PM. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café offers Starbucks® drinks, pastries and sandwiches from 6:00 AM to 4:00 PM. CHI Bar is open Tuesday to Saturday from 4:00 PM. Chicago Burger Company on the Riverwalk is seasonal.

The hotel is on foot-friendly ground: the Magnificent Mile is a 5–7 minute walk, Millennium Park is about 10 minutes and Navy Pier is roughly a 14-minute walk. The CTA Red Line Grand station is about a 12-minute walk. Oak Street Beach is around a 24-minute walk, and riverboat architecture tours depart a short distance from the hotel.

Yes. The indoor heated pool on the 7th floor has oversized windows with downtown and lake views and is open daily, generally from 7:00 AM to 10:00 PM. The Sheraton Fitness Center next to it is complimentary for guests, with Peloton bikes, Life Fitness equipment and a dry sauna, and is reported to be accessible around the clock. There is no dedicated spa, though massage is offered for an additional charge.

Check-in begins at 4:00 PM and check-out is at noon per the official listing. The minimum check-in age is 21, with photo ID and a credit card required. Self-parking is $75 per day on the hotel's listing, and valet is reported at roughly $58–$63 per night, so budget for it. A taxi from O'Hare runs about $40–$45 one way, and a GO Airport Express shuttle is available for a fee.

Pets are welcome: the hotel allows up to 2 pets per room, each up to 75 lbs. They must be accompanied at all times and not left alone in the room. Fee policies have varied over time, so ask about any per-pet charge when you book. The hotel is entirely smoke-free.