Traditional Room ( with Bathtub)

This room has 1 King Bed with a pillowtop mattress, down comforter and a pillow menu, and it is set up for up to 3 guests. A rollaway/extra bed can be added for a surcharge, which is USD 25 per night. Up to 2 children aged 17 or younger stay free in a parent's or guardian's room using the existing bedding.

The room has a private bathroom with a bathtub, a height-adjustable showerhead, a grab bar near the toilet (35 inches high) and low-height electrical outlets. Free toiletries, shampoo, soap, towels and a hair dryer are provided, and toothbrush and toothpaste are available on request.

Yes. The room has lever door handles, a low-height door lock and a low-height view port in the door, along with closed captioned TV and high-pile carpet. In the bathroom there is a grab bar, a height-adjustable showerhead and low-height outlets. The hotel also has elevators, accessible on-site parking spaces, and a lift or sloped entry for the pool.

The hotel charges a destination fee of $20 plus tax per day. It includes a food and beverage credit, fitness classes, Chicago popcorn, a local gift and in-room WiFi. Some third-party sites list a separate in-room internet charge, but the hotel describes WiFi as part of its destination fee.

The hotel has several outlets. Riverside Café on the second floor serves breakfast, lunch and weekend brunch with river views. Link Café serves Starbucks® drinks, pastries and sandwiches daily from 6:00 AM to 4:00 PM. Shula's Steak House serves dinner nightly from 5:30 PM, and CHI Bar is open Tuesday to Saturday evenings. Chicago Burger Company on the Riverwalk is seasonal. A La Carte is the in-room dining option.

The indoor heated pool is on the 7th floor, with big windows looking over downtown Chicago and Lake Michigan. It is open year-round, with listed hours of about 7:00 AM to 10:00 PM, and towels are provided. The complimentary Sheraton Fitness Center is on the same floor. It has Peloton bikes, Life Fitness equipment and a dry sauna, and guests describe it as open around the clock.

The hotel sits directly on the Chicago Riverwalk. Michigan Avenue (the Magnificent Mile) is a 5–7 minute walk and Millennium Park about 10 minutes. Navy Pier is roughly a 14-minute walk, and the CTA Red Line Grand station is about 12 minutes on foot. Chicago River architecture boat tours depart a short walk from the hotel.

It suits couples and small families well, with a king bed, space for a third guest and kids 17 and under staying free (up to 2). Pets are welcome, with up to 2 per room at up to 75 lbs each. The hotel is a large, convention-oriented property with 1,218 rooms and a Sheraton Club Lounge on the 33rd floor, so it also works for business stays. Check-in begins at 4:00 PM, the minimum check-in age is 21, and late check-out is available for a fee, subject to availability.